Call Center Associate

HealthPartners • Saint Paul, MN

7h • $19

About The Position

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned. FTE: 0.0; Per Diem/Casual Work Schedule: Required to work a minimum of four shifts per month - two shifts must be a weekend shift.

Requirements

• 1 year of customer service experience required

Responsibilities

• Communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient.
• Uses multiple computer applications to place and verify patient meal orders.
• Performs other duties within the Food & Nutrition Department as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees