Call Center Agent

Big Brand Tire & Service • Moorpark, CA

1d

About The Position

You’ll convert inbound demand into booked appointments and revenue. If you love a scoreboard, thrive in a high-tempo environment, and want a fast track into store leadership, this is your lane. Inbound roles focus on converting warm leads quickly and professionally—perfect for competitive sellers.

Requirements

• 1+ year in sales, call center, retail, or service (automotive a plus, not required).
• You’re coachable, competitive, and love closing—comfortable in a goal/metric environment.
• Clear communicator, fast typer, strong multitasker across tools and tabs.
• Reliability and flexible availability—our customers call when they need us.

Nice To Haves

• automotive a plus, not required

Responsibilities

• Convert inbound calls to scheduled appointments—hit weekly conversion, tire sales, and appointment/hour targets.
• Qualify needs, recommend the right tires/services, present pricing, and overcome objections with confidence.
• Quote accurately and document in our CRM; follow through on holds and callbacks to close.
• Partner with 300+ stores across multiple states to fill bays and beat daily goals.
• Upskill fast—we’ll train you on tire sizing, ratings, and brand positioning so you sell with authority.
• Bring energy every shift and compete (top reps love the pace and the scoreboard).

Benefits

• Medical, Dental, Vision, Life, HRA
• 401(k) with company match
• Paid holidays & vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees