Call Center Agent, Leasing (Parker Towers)

Beam Living • Forest Hills, NY

10d • $21 - $23 • Hybrid

About The Position

We’re Beam Living, a multi-family residential property management company that elevates, oversees, and supports communities throughout New York City. A Blackstone-owned portfolio company, our goal is to create fulfilling places to work, live and grow. We believe in leaving people and places better than we found them, which is why the communities we own and operate are some of the most exciting, vibrant, and iconic in New York City. As for our team? We are a group of passionate people who believe in making every day better than yesterday. It’s who we are. We put people first because we know that’s how you create incredible communities. We value relationships and know how to balance work with life, but we are also relentless in our pursuit of doing things for the better. We’re on a mission to make city life happier – want to join us? Since you got this far, we’re assuming the answer is, “absolutely.” So, here’s what you can expect: As a Leasing Call Center Agent on the Sales team, you’ll be communicating to the world why they should live in our communities. As a member on our team, you should be: A passionate person who believes in helping others win by providing the resources and development necessary to grow. An open-minded communicator who establishes clear, direct expectations for team members and provides an avenue for feedback that allows people to improve every day. An empathetic operator who has an unwavering commitment to excellence and will persistently pursue the team’s objectives. Authentic. Bring your best self to work, let’s do something amazing. Flexible knowing and expecting that things change and that’s what makes our business stronger.

Requirements

• The ability to connect with others to help keep the team aligned and focused.
• An analytical ability to collect, process, and use information to solve problems on the fly.
• A strong understanding of customer service, having at least 1 year of customer service experience in Sales or Real Estate.
• Excellent communication and interpersonal skills.
• The ability to work weekends (required)
• The technical experience and adaptability to manage workflows and systems that continuously change
• The desire to help people. You should feel driven by making people’s lives easier and happier.
• A passion to grow and take on ever increasing responsibility.

Nice To Haves

• Doing any, or all of that, in a multi-family environment would be good too.

Responsibilities

• Be a team player that puts the team, prospects and residents first
• Convey Enthusiasm. Make people feel excited about living in one of our amazing communities.
• Take Initiative. Be bold with your ideas and execute them with confidence.
• Be Detail Oriented. Take pride in the details. Review, review again, then hit send.
• Multi-Tasking. Have the ability to handle multiple forms of high-volume incoming traffic in a fast-paced environment.

Benefits

• Beam provides a variety of benefits to team members, including health insurance coverage eligibly on your first day of work, retirement savings plan, paid parental leave, educational assistance, mental health resources, paid holidays and paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed