California Operations Manager

Travel + Leisure Co.•San Diego, CA

About The Position

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. Job Summary The California Operations Manager (COM) supports sales operations by performing authorized administrative and transactional functions under the guidance and supervision of a licensed real estate broker. This role focuses on operational coordination, document workflow, scheduling, and compliance support. While unlicensed, COMs are strictly prohibited from engaging in any activity that requires a real estate license, including negotiation, solicitation, or discussions about pricing or financing.

Requirements

High School Diploma or equivalent required
Prior experience in sales operations leadership and/or a real-estate–adjacent leadership role
Strong organization and attention to detail
Clear, professional communication
Scheduling and coordination
Comfort with document workflows and standard productivity tools.
Strong relationship building, coaching and ability to successfully partner with all divisions.
Consistent adherence to ethical, moral, and professional standards
Ability to maintain confidentiality and work within clearly defined compliance limits
Must obtain an unrestricted California Real Estate License within 120 days of hire date

Responsibilities

Manage and approve associate timekeeping; assist with associate scheduling
Conduct motivational meetings and support daily/recurring meeting logistics (agendas, attendance, materials)
Provide administrative support for associate goal-setting activities (tracking inputs, updating dashboards, distributing materials)
Perform additional approved administrative duties as assigned by a licensed leader; maintain professionalism and adherence to company policies and guidelines at all times
Partner with site leadership and training teams to coordinate logistics for initial and ongoing training (scheduling, materials, room setup), without delivering sales content
Follow all directives of the supervising broker and adhere to company policies and applicable California real estate regulations
Maintain accurate records, file management, and audit-ready documentation for all assigned transactions and administrative processes
Prepare and complete transaction-related documents and instruments, ensuring all final materials are reviewed and approved by the supervising broker before delivery to any principal or party
Deliver, mail, pick up, or coordinate delivery of transaction documents and obtain required signatures from principals or service providers
Accept, record, and provide receipts for trust funds received from principals or parties to the transaction in accordance with policy
Provide factual updates regarding the timing of reports, service completion, and delivery of transaction-related information
Schedule meetings between licensees and principals/parties to the transaction. When delegated by a broker-authorized licensee, arrange for third-party reports and services

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program