Calibration and Repair Service Technician

Keysight Technologies, Inc. • Roseville, CA

6h • $52,190 - $86,980 • Onsite

About The Position

Keysight is a technology innovation company delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. With approximately 15,000 employees, they create world-class solutions in various markets for customers in over 100 countries. Keysight's culture is award-winning, embracing a bold vision for technology and a passion for solving challenging problems with industry-first solutions. They believe in fostering a sense of belonging to encourage creativity, innovation, and career growth.

Requirements

• This position requires some education, specialized training/certification, or applicable Military experience.
• This position requires calibration and repair signal of generators with ranges up to 67 GHz.
• Demonstrates electronic and mechanical competence.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly (i.e. connector care, ESD, ETE).
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.
• Communicates effectively with internal and external customers. May initiate customer interaction as appropriate. Escalates issues through appropriate channels when necessary. This is done verbally or via written correspondence.
• Possesses excellent organizational skills.
• Exhibits the ability to build and maintain professional relationships with wide range of people.
• Adheres to the highest standards of business ethics.

Nice To Haves

• 4+ years of related experience in the calibration and repair of electronic test equipment is preferred.

Responsibilities

• Perform calibrations, adjustments, and repairs on Test Measurement and Diagnostic Equipment (TMDE).
• Solve technical problems of limited scope and complexity. Escalate more difficult repairs to experienced technicians.
• Work with clearly defined objectives on customer service assignments that may be repetitive in nature.
• Working within your area of expertise, you will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers.
• Provide consistent, solid contribution to team and service center delivery goals.
• Adheres to established production processes and is responsible for achieving established team production goals.
• Provides internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills.
• Exercises good discretion in the use of time and other Keysight resources. Maximizes the use of existing assets, multi-tasks effectively, and ensures Keysight resources are used properly. Understanding of and compliance with ESD protocol and connector care is a must.
• Maintains high workmanship standards and delivers on commitments. Promotes ESD, Service Note compliance, and other programs that are conducive to the delivery of high quality service and minimization of re-repair.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees