Irving - Bakery - Cake Decorator - Full time
About The Position
Job Summary: As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards. Key Responsibilities & Essential Functions: Customer Service: Provides superior customer service Takes cake orders from customers by telephone or in person, with a high level of accuracy Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales Production: Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries Writes on cakes with icing on request Reads / executes daily production list through cake flow Ensures quality control of all products before sending to sales floor per VTAs Ensures cake product reaches the showcase and tables at prescribed times Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.
Requirements
- 1+ years of experience
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- HS Diploma or GED or equivalent
- Completion of Company Orientation
- Safety training
- eCommerce Online Ordering training upon hire
Responsibilities
- Provides superior customer service
- Takes cake orders from customers by telephone or in person, with a high level of accuracy
- Answers customer questions regarding products; assists them with selections
- Uses suggestive selling techniques to meet customer needs and build department sales
- Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries
- Writes on cakes with icing on request
- Reads / executes daily production list through cake flow
- Ensures quality control of all products before sending to sales floor per VTAs
- Ensures cake product reaches the showcase and tables at prescribed times
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, and rotates products
- Records production and shrink to aid in production planning
- Maintains sanitation in work area
- Complies with H-E-B food safety and sanitation standards
- Complies with department / Store operating procedures
- Operates / maintains all equipment properly
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
