Irving - Bakery - Cake Decorator Expert - Full time

HEB•Irving, TX

About The Position

Job Summary: A Cake Decorator Expert, you'll apply a mastery of skills in a specialized area, and maintain quality of products. You'll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Cake Decorators. Key Responsibilities & Essential Functions:• Customer Service: Assists customers with bakery products and purchases Uses suggestive selling techniques to meet customer needs and to build department sales • Production: Masters all specialty cakes, sculpture cakes, signature cakes, and H-E-B wedding cakes Handles and masters custom orders by request Reads / executes daily production list through cake flow Properly tops / finishes all cake goods to create a fresh and appetizing presentation Maintains product integrity through proper handling of product Ensures quality control of all products before sending to sales floor Ensures cake product reaches the showcase and tables at the prescribed times Trains future Cake decorators Performs Cake Decorator duties • Food Service: Organizes back storage room, freezer, walk-in, DSD inventory, wrap, supplies and production area Assists with inventory control, including loading, unloading, moving, and storing products • Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Ensures all products comply with H-E-B code dating policy Ensures productivity standards are met without compromising product quality Ensures potentially hazardous foods are maintained under appropriate temperatures The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

3+ years Experience in Bakery specialization - Preferred
6+ months experience in cake decorating - Required
Working knowledge of the use of cake decorating equipment, mixes, icings, ingredients, etc. - Required
Knowledge of H-E-B systems - Required
Strong customer service skills - Required
Communication and interpersonal skills - Required
Reading and writing Skills - Required
Ability to work in / keep up with fast-paced production level - Required
Cake Works 1, 2, and 3 training; wedding cake certification - Required
Completion of food sanitation and safety training, eCommerce Online Ordering training, and other assigned e-learning modules - Required

Responsibilities

Assists customers with bakery products and purchases
Uses suggestive selling techniques to meet customer needs and to build department sales
Masters all specialty cakes, sculpture cakes, signature cakes, and H-E-B wedding cakes
Handles and masters custom orders by request
Reads / executes daily production list through cake flow
Properly tops / finishes all cake goods to create a fresh and appetizing presentation
Maintains product integrity through proper handling of product
Ensures quality control of all products before sending to sales floor
Ensures cake product reaches the showcase and tables at the prescribed times
Trains future Cake decorators
Performs Cake Decorator duties
Organizes back storage room, freezer, walk-in, DSD inventory, wrap, supplies and production area
Assists with inventory control, including loading, unloading, moving, and storing products
Maintains sanitation in work area
Complies with H-E-B food safety and sanitation standards
Ensures all products comply with H-E-B code dating policy
Ensures productivity standards are met without compromising product quality
Ensures potentially hazardous foods are maintained under appropriate temperatures