About The Position

This is a temporary position in the heart of the action for the world’s largest poker competition. This temporary position puts you at the center of the world’s largest poker event. As a Cage Cashier / Caesars Rewards Associate, you will be responsible for safeguarding company assets while ensuring compliance with all policies, procedures, and gaming regulations. Key duties include accurately handling customer transactions such as registration for tournaments, deposits to tournament accounts, chip and cash exchanges, as well as performing all Cage and Caesars Rewards functions. You will provide exceptional guest service while maintaining strict confidentiality of customer information. This role requires attention to detail, strong communication skills, and the ability to work collaboratively in a fast-paced environment.

Requirements

  • Must be 21 of age of older
  • High School diploma or equivalent preferred
  • Computer experience (WORD, EXCEL, PowerPoint, etc.) necessary for data entry and able to type 35 words per minute
  • Ability to maintain composure and excellent guest relations under all circumstances
  • Strong interpersonal and teamwork skills
  • Well-groomed appearance to ensure and promote positive image.
  • Must be able to read, write, speak, and understand English.
  • WSOP Tournament Registration
  • WSOP Tournament Payouts
  • WSOP Tournaments Account Deposit and Withdrawals
  • WSOP Safe Deposit Box Issuance/Returns
  • Cash and Chip Handling Procedures
  • Title 31 and all other AML regulations
  • Wire transfers procedures
  • Foreign chips procedures

Responsibilities

  • Deliver excellent guest service and maintain a sense of urgency in all tasks
  • Represent the department professionally and serve as a role model for Caesars Rewards and customer service standards
  • Adhere to attendance guidelines and comply with departmental and company policies
  • Adapt quickly to changing business levels and priorities
  • Attend department meetings and information sessions as required
  • Communicate the benefits of the customer loyalty program and offer Caesars Rewards Visa to every guest
  • Create and maintain customer accounts, ensuring data accuracy and integrity
  • Collaborate with team members and support departments to ensure player satisfaction
  • Share relevant information with coworkers and management to maintain consistency and prevent issues
  • Ensure confidentiality and security of all customer data
  • Comply with all state, federal, and regulatory policies and procedures

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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