Cafe Supervisor

Blue Water Hospitality Group, LLC•Cape Charles, VA

About The Position

Camp store supervisors play a pivotal role in overseeing the retail operations, coordinating shipping, and receiving, setting up displays, and helping both customers and welcome center staff during business hours. Their responsibility extends to maximizing the overall efficiency of the store operation, encompassing food and beverage outlets as well as goods. Seasonal roles are not eligible for health benefits. Seasonal roles are eligible for sick time and holiday pay. WHO WE ARE LOOKING FOR Excellent interpersonal capabilities Ability to organize and prioritize tasks. Capable of solving problems and resolving issues Focus on customer experience with proven superior customer care experience. Strong negotiation, analytical and influencing skills along with effective leadership and team-building tactics. WHAT YOU WILL WORK ON Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

High School diploma or enrolled to achieve degree.
1-3 years’ work experience in retail sales and operations with a proven history of meeting and exceeding store sales and operations targets and goals

Nice To Haves

Knowledge in Food and Beverage industry (preferred)

Responsibilities

Manage and coach Retail & F&B staff.
Manage different departments within the store including the Café.
Complete Food Handling and ABC Manager certifications
Develop pricing strategies, regularly assessing cost, and adjust.
Establish daily promotional strategies by implementing coupons, sales, and discounts.
Enhance store presentation by keeping organized and well stocked displays ensuring a neat and fully stocked appearance.
Find current and future trends that appeal to consumers relevant to camping.
Maintain inventory to guarantee item availability, ensuring stock levels are kept.
Ensure accuracy, prompt completion, and submission of monthly inventory reports.
Verify the accuracy and proper presentation of promotions according to company and brand standards.
Utilize technology to record sales data for analysis and planning.
Uphold store cleanliness and adhere to health and safety measures.
Operate functions of register and properly open/close out at the end of each day
Ensure the property is clean, orderly, well-manicured, and guest-ready at all times, including the outside patio area of the café.
Schedule varies to cover opening and closing shifts along with weekday and weekends.
Performs other duties as assigned.