Cafe Server - Amalia Cafe.

Yurbban Hospitality Group • Miami Beach, FL

1d • Onsite

About The Position

Under the guidance of the F&B Supervisor, this role is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

• Minimum of 1 year of similar roles and nature
• Hold a current State Alcohol Compliance and Food Handler Card or in the process of being certified
• Ability to work under pressure and deal with stressful situations during busy periods.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
• Must be able to stand or walk a minimum eight-hour shift.
• Must be able observant and quick to respond to various situations while also multitasking and handling stressful situations.
• Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary.
• Must be able to work inside and outside at all times of the year as needed, based upon business volumes
• Employee must be legally authorized to work in the United States.

Responsibilities

• Deliver a warm, polished, and attentive guest experience consistent with boutique luxury hotel standards from arrival to departure.
• Greet guests promptly, present menus, explain offerings, and provide knowledgeable recommendations on food, beverages, and daily specials.
• Accurately take and enter orders into the POS system, ensuring attention to dietary restrictions, allergies, and special requests.
• Prepare and serve coffee, espresso-based beverages, and café menu items according to established recipes and presentation standards.
• Maintain cleanliness and organization of the café counter, service areas, tables, and patio, including regular pre-bussing and resetting.
• Monitor café inventory levels on a daily basis, including coffee, milk, pastries, beverages, and paper goods, and communicate inventory needs or shortages to management in a timely manner.
• Assist management with inventory counts and restocking as required.
• Handle cash and credit card transactions accurately, following hotel cash-handling and reporting procedures.
• Support team members during busy periods, including assisting with table setup, running food, pre-bussing, and managing guest flow.
• Follow all health, safety, and sanitation standards, including Florida Department of Health regulations.
• Uphold all uniform, grooming, and appearance standards at all times.
• Communicate professionally and effectively with kitchen staff, supervisors, and other hotel departments to ensure smooth service.
• Assist with special events, promotions, and extended service hours as needed.
• Represent the café and hotel brand with professionalism, discretion, and a positive attitude at all times.
• Participate in a pooled tip system, sharing gratuities with the café and service team in accordance with company policy.

Benefits

• Salary according to position and experience
• Career growth opportunities within a fast-expanding group
• Continuous training through Yurbban Academy
• A workplace where professionalism and great atmosphere go hand in hand
• Quarterly afterworks and teambuilding activities
• Paid Time off, Holidays paid + your birthday off
• Discounts on all national and international stays for you, your family, and friends.
• Discounts on Wellness and GYMs
• Health and Retirement (Health, Vision, Dental, Alternative Care and retirement plans)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed