Cafe Manager - Daily Provisions

Union Square Hospitality Group•New York, NY

33d•$70,000

About The Position

Union Square Hospitality Group (USHG) has created some of New York's most beloved restaurants, cafés, and bars, offering outstanding food delivered with our signature warmth and hospitality. Founded by Danny Meyer with the opening of Union Square Cafe in 1985, USHG now includes an acclaimed portfolio of restaurants and an expanding collection of fast-casual concepts. Born in 2017 from the kitchen of Danny Meyer's Union Square Cafe in New York City, Daily Provisions is a growing collection of all-day neighborhood cafes with restaurant roots. Daily Provisions offers a familiar, yet elevated, menu of classic dishes, including its signature crullers, all-day breakfast sandwiches with a runny yolk, and freshly brewed coffee and teas. Throughout the afternoon and evening, the restaurant serves chef-driven salads, made-to-order sandwiches, seasonal sides, and comforting dinner dishes like its famous Roast Chicken. A beloved neighborhood institution among New Yorkers, Daily Provisions has expanded to multiple locations total across New York, Jersey City, Boston, and Washington, D.C. The Cafe Manager works closely with the General Manager and provides leadership and support to the Front of House and Back of House teams. The Manager will collaborate with the Managers at other Daily Provisions locations to ensure that we offer consistently phenomenal service, including best-in-class culinary, coffee and beverage programs. The Manager will educate and support the Daily Provisions team to create the best experience for all guests and the best work environment and experience for all employees.

Requirements

2+ years management experience in a similar environment
Excellent verbal & written communication
Understanding of Microsoft Office applications (Excel, Word, Outlook etc.)
NYC DOHMH Food Protection Certificate holder
English fluency and Spanish preferred

Nice To Haves

Bachelor's Degree or Certification in Hospitality-related field or equivalent expertise gained from time on the job (preferred, not required)

Responsibilities

Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth
Exhibit expert knowledge of the beverage and kitchen stations
Be a champion of Enlightened Hospitality to our guests for in store and digital orders, ensuring that the experience leaves them raving both during and after their visit or order
Maintain excellence and cleanliness of the store, ensuring that appropriate physical inventory is always available to employees and guests and that all staff is properly acquainted with appropriate CGS as it pertains to the cycle of service
Continuously provide support to all FOH&BOH staff and actively participate in the cycle of service as needed
Remain current and compliant with the correct HR practices and policies, holding employees accountable to all standards and practices, evaluating and/or following disciplinary procedure when necessary
Ensure that the Payroll process is completed accurately, on time and according to business/accounting procedures
Ensure DOL/Health Department compliance as it pertains to the operation
Provides feedback and guidance with excellence and hospitality in mind, ensuring that all team members have a pathway for growth and development
Consistently looks for internal and external opportunities to build our growing team
Perform additional responsibilities as needed and other duties as assigned to support team objectives and operational success

Benefits

Competitive pay and bonus potential: Annual compensation of $70,000 plus eligibility for a performance-based bonus, with consideration for your experience and impact
Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care
Time to recharge: Generous paid time off and paid parental leave to support life outside of work
Investing in your future: A matched 401(k) plan to help you grow long-term savings
Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.
Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship
Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants
Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones
Convenience & flexibility: Pre-tax commuter benefits for transit and parking
Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.