Cafe Manager

Highway Inn•Honolulu, HI

19d•$55,000 - $65,000•Onsite

About The Position

We are looking for a Manager at Tutu's Place by Highway Inn. Situated at the Bishop Museum in a brand-new restaurant, we are open from 10:30 to 3:30 daily, so this position offers equivalent work hours to a 9-5 job. The cafe manager will report to executive management alongside the managers of our Kaka'ako and Waipahu locations. We are looking for a well-rounded individual who can operate at a managerial level and assume the appropriate responsibilities for managing all aspects of a small restaurant/café. We expect the manager to work between 40 and 50 hours a week. Company Overview Highway Inn is an award-winning 78-year-old, third-generation-owned Hawaiian and local food restaurant. We are proud of the food we serve and the exceptional service we extend to every guest. ‘Ohana and aloha are our core values—many of our employees have been with us for more than 20 years and generations of families have been dining with us since we first opened in 1947.

Requirements

2 to 5 years of customer service experience or in a similar role, experience in a themed cafe setting is a plus
Back of house hands-on and management experience, including food safety, and bar/liquor qualifications
Experience managing inventory, pars, and ordering.
Excellent customer service, interpersonal and communication skills
Familiar with POS and IT systems
Strong attendance record
Positive attitude and practical - e.g can and will fix a broken lamp
Team leader who can multitask efficiently
Able to stand and/or walk continuously for long periods of time, read the POS screen and hear customers in an often-noisy environment
Must be able to lift 20-25 pounds with or without assistance

Responsibilities

Able to perform most front-of-house and back-of-house operational responsibilities
Schedule labor, generate orders, par levels, and write shift reports.
Knowledgeable of all aspects of the operation, from menus to POS, to parking and equipment and infrastructure
Interacting with customers and Museum staff from all over the world