Meals on Wheels Food Service Professional/Cafe Manager

Commercial & Government Contracts • Danbury, CT

19h • Onsite

About The Position

Are you passionate about ensuring a top-notch dining experience? RW Solutions is seeking an enthusiastic and dedicated Café Manager to join our dynamic team! As a Café Manager, you will play a pivotal role in ensuring the smooth operation of the café, while promoting food safety, health standards, and a welcoming environment for all guests.

Requirements

• Must have a valid driver’s license.
• Minimum of 1-3 years in food service position, with hands-on experience in both front-of-house and back-of-house operations or equivalent experience in a similar role.
• Basic proficiency with scheduling software, inventory systems, and email.
• Strong understanding of food safety and sanitation practices, ensuring the highest standards for meal preparation and service.
• Awareness of common dietary restrictions (e.g., low sodium, diabetic-friendly, soft foods).
• Knowledge of stock rotation, ordering procedures, and cost control.
• Ability to maintain logs for food inventory, donations, and incidents.

Nice To Haves

• Understanding of local health codes, safe food handling, and HACCP principles.
• Familiarity with training, supervising, and motivating volunteers.
• Clear, compassionate communication with seniors, staff, and volunteers.
• Ability to respond to changing needs, dietary requests, or unexpected challenges.

Responsibilities

• Oversee the café’s daily operations to ensure smooth and efficient service during open hours.
• Supervise volunteers to make sure they follow all policies and procedures.
• Train volunteers as needed on food safety, customer service, and specific job tasks.
• Regularly check food temperatures and sanitation practices to meet health regulations.
• Lead and support meal service, making sure meals are served promptly, seniors’ dietary needs are met, and guests are satisfied.
• Create a positive team environment by setting a strong example in customer service, food quality, and teamwork.
• Welcome guests warmly, respond to concerns, and maintain a friendly atmosphere.
• Monitor guest feedback and handle complaints or suggestions to improve the dining experience.
• Organize reservations and pre-ordered meals, ensuring accuracy and timely preparation.
• Track food supplies, place orders when needed, and ensure proper storage and rotation.
• Assist with café setup, meal preparation, and dishwashing after meals.
• Keep detailed records of food inventory, donations, and any incidents or accidents.
• Record and acknowledge meal donations, sending thank-you notes or follow-ups promptly.
• Address any workplace issues or conflicts to maintain a positive and respectful work environment.

Benefits

• You’ll be a part of a mission-driven team that values your hard work and helps you grow.
• Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
• Opportunities for advancement—grow your career with us!

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed