Cafe Manager (Multi-Unit)

Compass GroupLexington, KY
13h$68,000 - $72,000Onsite

About The Position

Working as Retail Cafe Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the System Director of Dining Services. This role is based out of a 1000-bed hospital, and oversees the food service operations for one large food hall (that operates 22 hours/day) and 3 coffee shops.

Requirements

  • Minimum of three years of retail operational foodservice management experience required, preferably in healthcare or another high volume/institutional setting
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash and cashless retail operations, POS systems
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Nice To Haves

  • B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.

Responsibilities

  • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our 60-65 hourly team members
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
  • Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Communicates effectively with all team members, patients and families
  • Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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