Cafe Lead

Walmart•El Paso, TX

22h•Onsite

About The Position

The Cafe Lead position involves developing, communicating, and implementing processes to meet business needs, collaborating with various partners, and identifying improvement opportunities. The role requires demonstrating and promoting compliance with company policies, ethics, and integrity standards, and leading teams by coordinating work, providing feedback, and adapting to change. As a Team Leader, the Cafe Lead supervises the cafe team to deliver on business plans, communicate department goals, execute company programs, and advocate for members, associates, and the company. The Lead acts as an Expert by maintaining in-depth knowledge of cafe operations, ensuring compliance with quality, inventory, production, sanitation, equipment, and safety standards. This includes managing seasonality, understanding new products and recipes, and training the team. The Cafe Lead is also a Techie, leveraging digital tools and handheld technology to drive sales, improve the shopping experience, elevate associate engagement, and make immediate business decisions. As an Owner, the role drives business results, ensures operational excellence, plans for profitability, maintains a safe work area, ensures appropriate staffing, manages audits, displays merchandise, and collaborates with other departments and third-party partners for operational continuity. Finally, as a Talent Ambassador, the Cafe Lead teaches and trains the team, identifies training needs, develops skills, encourages career growth, and sources new talent. The role also emphasizes company values: Respecting the Individual by embracing differences, fostering a culture of belonging, building strong relationships, and mentoring others; Acting with Integrity by upholding ethics, compliance, and Walmart values, and supporting the goal of becoming a regenerative company; Serving Customers and Members by delivering results, making informed decisions, and balancing priorities; and Striving for Excellence by displaying curiosity, taking risks, driving continuous improvements, and embracing new technologies.

Requirements

6 months experience in a fresh production department or 6 months experience supervising a team
Must be 18 years of age or older
Successfully complete all job required trainings and assessments within a prescribed time period

Nice To Haves

Supervising a team
Food Handler Certification (Food Safety) - Certification

Responsibilities

Develops, communicates, and implements processes and practices to meet business needs
Collaborates with managers, coworkers, customers, and other business partners
Analyzes and applies information from multiple sources, monitors progress and results, and identifies and addresses improvement opportunities
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity
Leads and participates in teams by using and sharing resources, information, and tools
Determines customer needs and business priorities, coordinates and executes work assignments
Provides advice, feedback, and support to ensure timelines and work quality are achieved
Models and helps others adapt to change or new challenges
Supervises the team within the cafe by managing members' needs to deliver on the business plan and contribute to the overall success of your club
Communicates the goals of the department, executes company programs, adheres to policies, and advocates for the member, the associate, and the company
Maintains an in-depth knowledge of business on the floor and backroom operations
Ensures the cafe area meets company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance
Manages seasonality in terms of production, understanding new products, recipes, processes, and production specifications
Collaborates with associates and third parties, ensuring the team has resources to do their job effectively, sharing knowledge and training the team
Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement
Utilizes handheld technology to make immediate business decisions related to production, training, and product quality
Adopts new tools and encourages others to use them
Drives the business results ensuring commitment to operational excellence and planning for profitability
Maintains a neat, clean, and safe work area in the cafe
Ensures appropriate staffing levels and accurate audit and compliance standards
Produces and displays merchandise according to the merchandise layout plan
Engages with other departments and third-party business partners (e.g., maintenance personnel, suppliers, equipment vendors) to ensure operational continuity
Teaches and trains the team by identifying training needs, providing and developing necessary skills to deliver high quality products to the members
Encourages career growth for team members and sourcing new talent internally and externally to work on the team
Embraces differences in people, cultures, ideas, and experiences
Creates a workplace where associates feel seen, supported, and connected through a culture of belonging
Creates opportunities for all associates to thrive and perform and helps to attract the best talent
Works as a team, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
Strengthens the team by helping, developing, and mentoring others, recognizes others' contributions and accomplishments
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture
Holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Delivers results while putting the customer first
Makes decisions based on reliable information, balances short and long-term priorities, and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience
Drives continuous improvements, is open to and uses new technologies and skills, and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (company paid education benefit program for full-time and part-time associates)
Tuition, books, and fees completely paid for by Walmart for Live Better U programs (high school completion to bachelor's degrees, including English Language Learning and short-form certificates)