Cafe Associate - Barista

CHILDRENS MUSEUM OF PHOENIXPhoenix, AZ
9d$16 - $16Onsite

About The Position

Baristas are the shining faces of the café, here to help all guests satisfy their cravings in Delish! This blooming job involves making coffees of all sorts, running pastries and lunch bites to customers, and entertaining the families that we see daily. Maintain the cleanliness of the café and keep everyone in good spirits with quick customer service in a positive community and work environment.

Requirements

  • Strong interpersonal skills and communication
  • Creative approaches to problems and unique scenarios
  • Availability on weekdays, weekends, holidays, and some evenings for Special Events
  • Customer-service orientation
  • Strong ability to work under pressure and respond to deadlines and changing environments
  • Experience working with Children and Families
  • Comfortable in large groups of people
  • Basic Computer skills
  • Basic Mathematic Skills (addition, subtraction, multiplication, division)
  • High School graduate or GED
  • Minimum 1 year of customer service and cash handling experience preferred
  • Must meet requirements of employment background check
  • Must have / obtain Food Handlers Card
  • Ability to respond to common inquiries or complaints from visitors.
  • Literacy in numbers, ability to calculate figures and amounts such as discounts as well as basic mathematic skills (subtraction, multiplication, division).
  • To perform this job successfully, an individual should have knowledge of basic computer skills and point-of-sale systems; becoming efficient in Square POS and KDS through training and usage to successfully meet departmental responsibilities.
  • The employee is regularly required to remain standing in front of a computer for up to 8 hours and must have good communication skills (i.e., communicate clearly and effectively in both written and spoken English).
  • The employee must be able to see well and able read fine print.
  • This job also requires the use of a computer and must be able to lift boxes weighing up to 25 pounds.
  • Must be able to work in a well-lit, temperature-controlled work area.
  • May also be exposed to extreme weather conditions with constant ambient noise levels.
  • Must be able to work in an open area with other employees.
  • Employee must adhere to current company and CDC pandemic related guidelines.

Nice To Haves

  • Fluency in Spanish and/or other languages desirable

Responsibilities

  • Welcome and acknowledge all visitors to the café
  • Inform families on / enforce all Museum Safety Protocols
  • Process credit card, cash, and other monetary transactions in a fast-paced environment
  • Prepare coffees and teas with espresso machines, coffee brewers, and other machinery
  • Meet Department Revenue Goals
  • Promote all current sales and discounts
  • Refresh café dining room by wiping tables, sweeping floors, and removing waste
  • Communicate positively and professionally to co-workers at all levels of the organization
  • Balancing and managing daily cash drawers
  • Stay up to date on museum policies, exhibits, and events
  • Other duties as assigned
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