Caesars Rewards Representative - Silver Legacy (Reno)

Caesars EntertainmentReno, NV
3d$15Onsite

About The Position

Starting pay: $15.00 USD JOB SUMMARY To create a fun atmosphere in the casino by encouraging guests to sign up for Club Eldorado and to assist in coupon/prize distribution. The employee must be proficient in data entry of all new applications. Explanation of Club Eldorado, promotions, and special event functions. Establishes effective working relationships with co-workers and guests of the Eldorado.

Requirements

  • Must have the ability to provide our guests with excellent customer service, have excellent communication skills, observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests
  • Must be able to answer phones and display a consistently positive attitude.
  • Must have basic job knowledge and a complete understanding of Club Eldorado
  • Must accurately, neatly, and thoroughly complete assigned tasks
  • Enter and edit data quickly (mainly new application sign-ups); all should be edited at the point of “sale”
  • Prevent duplicate accounts being given
  • Must be multi-task oriented.
  • Answer phones in a friendly and speedy manner reciting script provided
  • Must understand hotel functions on the computer
  • Must be self-motivated and willing to ask questions about projects and procedures
  • Must be over 21 years of age to work on casino floor
  • Excellent public speaking and communication required
  • High school education or equivalent
  • At least two years customer service
  • Gaming License required
  • Must be able to handle stressful situations professionally
  • Must be able to walk or stand for eight hours
  • Must have excellent hearing to understand what is being said in a noisy atmosphere
  • Bring a positive and energetic personality
  • Employee is required to meet and deliver our core values, service standards, and family style service.
  • Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
  • Above average speech – both speaking and reading/writing English.
  • Need excellent interpersonal skills.
  • Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
  • As a part of the new hire process, candidates will be required to complete a background check post-offer.

Responsibilities

  • Provide friendly, courteous, professional service to all patrons of the casino
  • Exhibit professionalism during all guest and employee interactions
  • Must have patience when dealing with guests
  • Pleasant and outgoing attitude
  • Attending special events
  • Daily inventory of supplies

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What This Job Offers

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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