CADD Technician III | IT

Southeastern Surveying and Mapping • Jacksonville, FL

7d

About The Position

As a CAD Technician III | IT, you will be responsible for the production of CAD drawings from sketches, hardline drawings, other electronic formats, and “red line drawings”. You will provide both remote and on-site technical support for fundamental hardware, software, and network-related tasks.

Responsibilities

• Assist Licensed Surveyor and Mapper in the application of principles and methods of Land Surveying.
• Assist in developing and implementing new procedures and practices.
• Perform boundary research, calculation, and analysis.
• Perform deed research and deed plotting.
• Prepare legal descriptions, survey drawings, and plats.
• Provide technical office support.
• Perform quality control checks of drawings and deliverables.
• Ensure schedules and production objections are met.
• Ensure the accuracy of reports by data review and resolving discrepancies internally for assigned projects.
• Plan, prioritize, and organize effectively; and the ability to communicate effectively and professionally with all staff and clients.
• Organize, multi-task, prioritize and re-prioritize daily workload and work with minimum supervision and the ability to meet deadlines, establish deadlines, and prioritize deadlines.
• Collect, organize, disseminate, and analyze significant amounts of information with attention to detail and accuracy.
• Perform basic problem-solving tasks and assist with issues involving various software applications and hardware systems.
• Carry out routine technical assistance and maintenance duties such as, but not limited to:
• Install and update software for new and existing workstations.
• Configuration, servicing, modification, and replacement/updating of most IT-related PC hardware.
• Virtual and in-person user support for hardware and software-related issues.
• Assist with tracking inventory and record keeping.
• Clearly document and update technical specifications and infrastructure requirements for certain projects and user instructions.
• Work under the guidance of senior and administrative IT roles to troubleshoot user issues assigned through the helpdesk ticketing system.
• Ensure that helpdesk tickets are closed or escalated promptly when necessary.
• Carry out other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees