Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000 Operates material handling equipment per OSHA requirements Maintains a safe, orderly, and clean working environment Maintains records of performance reports Interacts with all levels of people, both inside and outside the company Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer Provides the highest quality of service possible in order to assure customer satisfaction Generates substantial annual revenues Functions without direct supervision Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Completes compliance and job-specific training Replaces defective parts, reassembles and repairs batteries and related equipment; Installs new equipment at customer's facility to ensure full functionality according to specifications Provides on-site technical assistance to help troubleshoot and repair equipment Completes timely reporting of all activities including service reports, expense reports, quality alerts and maintenance reports to the company Is directly responsible for company assets, including a service vehicle, parts inventory, tools and test equipment
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed