Cabinet Software Support Technician

Cyncly • Tuscaloosa, AL

8h • $60,000 - $75,000 • Remote

About The Position

The Cabinet Software Support Technician role is a key in our support department. They will be responsible for providing the best technical assistance to our current and prospective customers.

Requirements

• Experience within the custom cabinet industry is required. (SMB)
• Knowledge of cabinet manufacturing machinery is an asset, 1 year of Mozaik software usage is preferred.
• Experience with CNC machinery is an asset.
• Experience with cabinet manufacturing software.
• Strong communication skills are required.
• Technology skills are an asset.

Responsibilities

• Providing one-on-one online support to our customers.
• Providing help to our Customers through the Team Support system.
• Providing online technical demonstrations of our product to potential customers.
• Answering technical questions from prospective customers by phone.
• Representing Mozaik at industry trade shows.
• Participate in product development meetings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed