Cabinet Service and Warranty Technician

Marsh Furniture Company • Mechanicsville, VA

18d

About The Position

Old Dominion Kitchen & Bath is seeking a Service Warranty Technician for its Richmond location. Old Dominion Kitchen & Bath is an industry leader in kitchen and bath design. As a member of our service team, you will address service issues in the field, delivering excellence in finished results for homeowners and contractors.

Requirements

• High School diploma or GED
• 2 - 5 years of experience as cabinetry punch list technician; experience in construction/builder environment and fundamental carpentry skills required.
• Driver’s License with a clean driving record
• Customer service-oriented attitude with the ability to maintain a courteous demeanor with customers at all times.
• Strong verbal and written communication skills.
• Willingness to perform other duties as assigned.
• Ability to do the following:
• Operate hand tools and saws.
• Install cabinet hardware and moldings.
• Learn and follow processes, policies, and procedures.
• Pass a criminal background check.
• Maintain a clean and professional appearance.

Responsibilities

• Assists the Installation and Service teams by providing field services; and following instructions regarding punch list needs.
• Daily job site visits to complete punch list tasks, including but not limited to finish/touch-up, cabinet alignment, hardware repair, cabinet repair, door alignment, cabinet/vanity installation, countertop installation, and other related duties.
• Follows manufacturer directions and warranty requirements when installing products.
• Ensures preparedness for the day of service; Tracks time and materials as required for each installation project.
• Operates all equipment safely and responsibl
• Follows all company policies and procedures.
• Participates in training opportunities to learn new building materials and installation methods as required by location management.
• Cross-trains in other areas to expand knowledge and expertise.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED