Cabin Lead (AA)

Aviation Division•Miami, FL

14h

About The Position

JOB OVERVIEW The Cabin Lead is responsible for ensuring the following tasks: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to: Conduct daily debriefing with team members to ensure productivity and compliance Lead airport team to perform their work in a safe, efficient manner and in compliance with Federal, state, and local regulations including DOT, ADA, ACAA, FAA, and other government agencies as well as American Airlines and OALS policies and procedures Promote an environment of mutual respect and trust between team members Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies and procedures Establish and promote effective relationships with an external and internal customer base that fosters integrity, respect, and dignity Access operational environment and conditions to ensure it’s well-maintained through daily, and weekly audits Direct opening and closing procedures, manage schedules to ensure adequate coverage of all work areas, delegate tasks to employees Communicate with upper management regarding operations and personnel Complete and submit Daily Tour Reports on employee attendance, productivity, and daily operations Clean, stock, and search aircraft cabins, perform and complete security checks mandated by the client, FAA, and TSA Ensure familiarity with all areas of the operation and aircraft and complete assigned tasks in a timely manner while complying with the company’s expectations, rules, and procedures Clean, mop, stock, empty trash, wash sink, hardware, and backsplash in lavatories and galleys Vacuum carpets, mop floors, brush seats, armchair positioning, clean and store literature in pockets Blankets, Pillows, Tray table cleaning Assure proper handling of hazardous materials, correct use of uniform, safety vests, earplugs, and safety behavior actions inside and outside the aircraft. Other duties as assigned by manager.

Requirements

Must possess at least a high school diploma or equivalent.
Must have a driver’s license for AOA training
Airport or relevant leading experience
Must pass a criminal background check as well as a drug screen prior to employment
Must have schedule flexibility for the weekend, holiday, night shifts
Must be able to lift up to 70 pounds in confined spaces.
Must be able to stand, lift, bend, push and pull for extended periods of time.
Must be willing to work outside in all types of weather and elevated noise levels within the airport environment
Must be able to speak and be understood, hear, and comprehend the English language
stand for long periods of time
be able to lift approximately 70 pounds
be able to relocate in the event of an emergency
have a neat and professional appearance.

Responsibilities

Conduct daily debriefing with team members to ensure productivity and compliance
Lead airport team to perform their work in a safe, efficient manner and in compliance with Federal, state, and local regulations including DOT, ADA, ACAA, FAA, and other government agencies as well as American Airlines and OALS policies and procedures
Promote an environment of mutual respect and trust between team members
Coach and mentor team members in skill development, exceeding customer experience and company culture behaviors, policies and procedures
Establish and promote effective relationships with an external and internal customer base that fosters integrity, respect, and dignity
Access operational environment and conditions to ensure it’s well-maintained through daily, and weekly audits
Direct opening and closing procedures, manage schedules to ensure adequate coverage of all work areas, delegate tasks to employees
Communicate with upper management regarding operations and personnel
Complete and submit Daily Tour Reports on employee attendance, productivity, and daily operations
Clean, stock, and search aircraft cabins, perform and complete security checks mandated by the client, FAA, and TSA
Ensure familiarity with all areas of the operation and aircraft and complete assigned tasks in a timely manner while complying with the company’s expectations, rules, and procedures
Clean, mop, stock, empty trash, wash sink, hardware, and backsplash in lavatories and galleys
Vacuum carpets, mop floors, brush seats, armchair positioning, clean and store literature in pockets
Blankets, Pillows, Tray table cleaning
Assure proper handling of hazardous materials, correct use of uniform, safety vests, earplugs, and safety behavior actions inside and outside the aircraft.
Other duties as assigned by manager.