CAB Specialist, Senior Coordinator

Salesforce•San Francisco, CA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. TEAM OVERVIEW We are looking for a highly capable and collaborative individual to join our team, focused on supporting the Salesforce executive Customer Advisory Boards. The Customer Advisory boards drive transformative executive relationships, uniting CxOs in dynamic, insight-rich forums focused by persona and industry. The boards facilitate meaningful connections and strategic discussions, actively deepening trust and driving growth across Salesforce’s top accounts. ROLE RESPONSIBILITIES The CAB Specialist will be focused on supporting the CAB program lead and CAB content lead, focused on the following areas:

Requirements

3+ years in a program support or marketing role
Strong organizational skills and attention to detail
Top-notch organizational skills and time management skills, ability to manage complex tasks quickly and simultaneously
Excellent, executive verbal and written communication skills, experience in executive comms a plus
Experience using Salesforce and Slack preferred
Ability to work effectively in a team environment.
Strong problem-solving and creative thinking skills.

Nice To Haves

Experience in project management and event coordination is a plus
If you are passionate about building strong executive relationships and have a knack for detail and organization, we encourage you to apply.

Responsibilities

Customer Nomination and Communication Identify and nominate potential customers for CAB participation.
Manage customer communications and provide concierge-level service.
Facilitate the sending of invitations and update campaigns.
Send logistics emails, final confirmation emails, and “day of” emails.
Logistics and Scheduling Work with Executive Assistants (EAs) to gather logistical details.
Create and update customer calendar invites.
Provide ongoing support to internal hosts.
Sales Communications and Briefings Provide RSVP updates to Account Executives (AEs).
Create, distribute, and format briefing documents.
Slide and Content Creation Develop and update slides for internal hosts and external customers.
Create program overview decks, session agendas, show flows, and program templates for all events.
Project Management Create and manage program workback schedules Team operational and infrastructure support: maintain ongoing best practice documents, assets, and team playbooks Effectively utilize Salesforce to set up, track, manage, and measure program campaigns, attendees and pipeline impact

Benefits

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

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