C&T Strategy & Design Lead

Railpen•Darlington, SC

9d•Hybrid

About The Position

We have an incredible opportunity for a Change & Transformation Strategy & Design Lead to join our Change & Transformation (C&T) team on a permanent basis, based in the London office (hybrid based). Who we are Railpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds. Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into. To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page here The role As the C&T Strategy & Design Lead, you will be a valued member of the wider C&T team by playing a crucial role in Change process improvement and delivery, driving efficiency and enhancing overall performance to deliver our shared purpose - to secure our members’ future. This role will work closely with the senior leadership team within C&T and will lead and manage the design, development, and implementation of change management strategies and initiatives within Railpen and will be responsible for ensuring smooth transitions during organisational changes. The person We are looking for someone who has previously worked within either a Business Analysis or process environment, who has experience of delivering Change, including planning, executing, and monitoring either via delivering projects or supporting project delivery in a senior capacity. You will possess the ability to analyse and assess organisational change impact and design strategies to address challenges. Key to this role, is having the desire and ability to identify continuous improvement opportunities and drive the development and adoption of best practice across the Change & Transformation team. As the C&T Strategy & Design Lead, you will have the ability to provide support across a variety of business disciplines. You will be an excellent communicator (both written and verbal) and will be comfortable delivering a vision to engage and inspire people across the business. Experience of building meaningful relationships with a diverse range of stakeholders and the ability to overcome resistance to change is key. You will be keen to work in the detail whilst always being mindful of the overall picture. The ability to demonstrate excellent problem-solving skills, with the ability to assess complex situations and develop practical solutions is fundamental to this role. Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They’re what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of ‘fair challenge’, align to the best interests of our members. What we can offer you Rewarding you A competitive salary 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Employee assistance programme Heath cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next Steps Please apply for the apply button or visit Careers Page by 3rd March 2026 Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life At Railpen we know that it’s the talent of our people that makes us good at what we do and enables us to continue to achieve our mission to pay members’ pensions securely, affordably and sustainably. The unique nature of Railpen offers our people a wide variety of interesting opportunities for innovation, thought leadership and personal development. We encourage people to challenge, explore unconventional ideas and give each other the space to learn from our mistakes. We take time to listen to each other’s ideas and understand what we each do, and what we need from each other to help us be at our best. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life.

Requirements

worked within either a Business Analysis or process environment
experience of delivering Change, including planning, executing, and monitoring either via delivering projects or supporting project delivery in a senior capacity
ability to analyse and assess organisational change impact and design strategies to address challenges
desire and ability to identify continuous improvement opportunities and drive the development and adoption of best practice across the Change & Transformation team
ability to provide support across a variety of business disciplines
excellent communicator (both written and verbal)
comfortable delivering a vision to engage and inspire people across the business
Experience of building meaningful relationships with a diverse range of stakeholders and the ability to overcome resistance to change is key
keen to work in the detail whilst always being mindful of the overall picture
ability to demonstrate excellent problem-solving skills, with the ability to assess complex situations and develop practical solutions

Responsibilities

playing a crucial role in Change process improvement and delivery
driving efficiency and enhancing overall performance to deliver our shared purpose - to secure our members’ future
lead and manage the design, development, and implementation of change management strategies and initiatives within Railpen
ensuring smooth transitions during organisational changes

Benefits

competitive salary
28 days annual leave plus bank holidays
Generous annual bonus plan
membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay
4x Life Assurance cover
Colleague referral scheme
Employee assistance programme
Heath cash plan
Eye care vouchers
Flu vaccination
hybrid and flexible working
generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave
Buy and sell holidays
Give as you earn scheme
Paid volunteering days
Flexible half days leave
Electric vehicle leasing
Cycle to work scheme