C/S DTI Administrative Specialist

State of Delaware•Dover, DE

1d•Hybrid

About The Position

Looking for a rewarding career in the fast-paced technology industry? Look no further! The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with 'best in class IT companies' offering our employees experience operating with some of the most talented in their field. In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale. To learn more visit DTI’s Website at https://dti.delaware.gov/ DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely. The DTI Administrative Specialist applies agency laws, rules, regulations, policies and procedures in maintaining and processing agency information.

Requirements

Six months experience in coordinating office activities such as planning meetings or conferences, tracking workflows and follow up, composing meeting notes, establishing and maintaining filing or record systems, and directing and explaining services to the public or clients/customers
Six months experience in document processing activities which includes reviewing and evaluating records for completeness, resolving deficiencies, interpreting information, and tracking and monitoring in conformity with laws, rules, regulations, standards, policies and procedures
Six months experience in using standard computer software programs for word processing, spreadsheets or databases.
Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Knowledge with interpreting laws, rules, regulations, standards, policies, and procedures.
Experience using Microsoft Office programs such as Microsoft Word, Excel, PowerPoint and Outlook.

Responsibilities

Maintains confidentiality and privacy of information.
Creates official agency word processing documents, databases, spreadsheets, original displays and presentations, forms, brochures and other publications using agency standard software packages.
Reviews, verifies accuracy and corrects errors in timesheet reporting and leave management systems for team staff and contractors as assigned.
Serves as liaison with the public, clients and customers, agency staff, vendors and contractors to exchange information and explain agency services, laws, rules, regulations, policies and procedures.
Assures effective coordination of operational and administrative functions in DTI.
Establishes tracking and monitoring systems and conducts follow up to ensure effective resolution of matters.
Obtains, organizes and drafts technical and administrative material necessary for public information or departmental use.
Collects and compiles data to prepare reports and provide supporting documentation.
Analyzes routine operating practices and procedures and makes recommendations to ensure smooth and efficient office operation.
Maintains voicemail, email, calendars and scheduling for individuals, conference facilities, building operations and DTI management and staff. Facilitates meetings, videoconferences, teleconferences and other aspects of operational effectiveness.
Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation of operations, program and project activities.