C.O.R.E. Case Manager

The Link•Apple Valley, MN

6h•$23 - $26

About The Position

The Link works with youth and young families to overcome the impacts of poverty and social injustice. Our 23 programs provide supportive housing, intensive case management services, and skills development to youth at risk of or experiencing homelessness, sex trafficking and/or involvement in the juvenile justice system. The Link prides itself on its innovative, youth-centered, strengths-based programming for youth and families as well as programs that are co-designed, implemented and overseen by youth. The Link’s C.O.R.E. Program is a Drop-In Center, Coordinated Entry Access Point, and Hotel Shelter Program for youth experiencing homelessness in Dakota County. The Link works with youth, ages 16-24, some of whom have histories of mental illness, chemical use, major medical conditions, witness to or experiences of domestic violence, human trafficking and unhealthy relationships, and other barriers to housing stability. Due to these barriers, The Link’s C.O.R.E. Program employs a full-time Case Manager who ultimately provides safety and support to youth that are looking to gain stability in their lives through housing and services. The Link’s C.O.R.E. Program embraces harm reduction, positive youth development, and having a journey-oriented mindset. This Case Manager will support youth find safe housing and shelter, making sure each client has their vital documents, connected to benefits, acting as a liaison with other housing/service providers, increasing academic achievement, obtaining employment, and financial literacy. Case Managers provide a variety of assessments and evaluations and work with their clients to develop Individual Service Plans, with strategies for accomplishing goals and working towards self-sufficiency and independence. Case Managers working with youth experiencing homelessness in Dakota County will work with a diverse community of young people, including youth that are pregnant and parenting.

Requirements

Knowledge of child welfare systems, general and other public and federal assistance programs, and other community resources
Utilizing the 9 Guiding Principles of Youth Work https://avenuesforyouth.org/wp-content/uploads/2015/12/9-Evidence-Based-Principles-to-Help-Youth-Overcome-Homelessness-Webpublish.pdf
High level of attention to detail
Desire to continuously learn for personal and professional growth
High level of personal and professional integrity, including ability to protect and maintain confidentiality
Ability to work effectively with and relate to diverse populations
Excellent verbal and written communication skills, especially for client advocacy
Ability to work independently
Demonstrated ability to efficiently organize, coordinate, track and complete multiple tasks as well as adjust to changing priorities
Computer application proficiency, including Microsoft Outlook, Word, Excel, and PowerPoint
Ability to be flexible in scheduling
Clean driving record and ability to pass a criminal and driving background check
Access to reliable vehicle and ability to maintain good driving record and insurance levels as directed by The Link, to fulfill job duties that require travel into the community.
Consistent, regular attendance is a must
2 years’ experience working with youth experiencing homelessness or BA degree in related field
Experience in working with clients who have been homeless and have other housing barriers
Experience in completing assessments
Experience in creating goal or treatment plans
Computer application proficiency, including Microsoft Outlook, Word, Excel, PowerPoint
Completion and satisfactory results of a pre-employment criminal background, Department of Human Services, and motor vehicle history screening

Responsibilities

Provide case management services to clients connected to the C.O.R.E. Program, through youth self-referral when they come to the C.O.R.E. Drop-In Center or through the C.O.R.E. Housing Advocate upon completing the client’s Coordinated Entry Housing Assessment.
Conduct assessments with client to determine barriers, resource needs and other factors related to case planning, acting as a broker for services and referring them to community resources when necessary
Support participants in setting and pursuing goals
Act as liaison between client/landlord relationships relating to tenancy issues
Assist clients in connecting them to housing referrals as they come up
Assist clients in living independently through Independent Living Skills coaching
Act as a liaison with other service providers
Maintain consistent visits with clients who are residing in Dakota County
Provide necessary transportation according to availability
Keep updated records of all interactions with clients and any other contacts made on their behalf
Provide on-going monitoring and reporting of participant’s progress
Provide on-going Independent Living Skills instruction in one on one settings
Attend and contribute to appropriate weekly case review/team meetings, and other meetings as directed
Provide support at CORE’s drop-in center every week
Preserve the integrity of the programs and agency
Demonstrate commitment to The Link’s mission and vision, and values of equity, diversity and inclusion
Support the overall growth of the agency
Maintain positive and healthy relationship with co-workers and other related parties
Assist where needed as a team player
Create a safe, respectful, and healthy atmosphere and environment where everyone can grow and learn
Participate in special projects as necessary
Attend all meetings and trainings as required
Maintain positive and professional interactions with clients, co-workers, and all parties involved
All other duties as assigned