Boeing Global Services (BGS) is seeking an Experienced Logistics Service Representative to provide technical support and on-site company representation for the C-40 program at Scott Air Force Base (AFB), Illinois. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Successful candidates will be members of a Boeing on site team that will provide product support to the US Air Force (USAF) under a Support Contract. Logistic support includes management of parts covered by the Contract, inventory control, stock management, packaging and transportation, and import and export documentation control. The candidate will need to develop an understanding of customer's culture and business strategies as well as create, maintain and advance customer relationships. The candidate will require a high level of proficiency in computer-based inventory control and supply accounting systems. Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, requirements, etc. Maintain and update parts data using Boeing information systems that distribute materials management information to required recipients. Candidate must also be able to qualify / operate a forklift, (training will be provided). Monitor Boeing and Customer operational obligations in accordance with the Contract SOW. Aggregate and review required company reports, that would be used as performance reports provided to the USAF. Track and monitor aircraft repairable parts returned by the customer/ by Suppliers. In coordination with the USAF, identify and resolve any contractual customers' inventory discrepancies. Follow up with freight forwarder on documentation. Examples, commercial invoice, Shipper’s Letter of Instructions, specific letters, etc. Follow up with freight forwarder until the arrival of parts to the warehouse as well as dispatch of parts from the warehouse to freight forwarder. Prepare special documents to get approval for shipping any hazardous materials that needs prior approvals. Work will include flexible shifts and will also require to respond during after-hours, weekends, and holidays. Researches, identifies and resolves customer supply support system inventory discrepancies. Investigates total platform vehicle demand management, replenishment and electronic data systems. Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services Manages field office resources.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees