C-40 Logistics Service Representative - Experienced

Boeing

4d•Onsite

About The Position

Boeing Global Services (BGS) is seeking an Experienced Logistics Service Representative to provide technical support and on-site company representation for the C-40 program at Scott Air Force Base (AFB), Illinois. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Successful candidates will be members of a Boeing on site team that will provide product support to the US Air Force (USAF) under a Support Contract. Logistic support includes management of parts covered by the Contract, inventory control, stock management, packaging and transportation, and import and export documentation control. The candidate will need to develop an understanding of customer's culture and business strategies as well as create, maintain and advance customer relationships. The candidate will require a high level of proficiency in computer-based inventory control and supply accounting systems. Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, requirements, etc. Maintain and update parts data using Boeing information systems that distribute materials management information to required recipients. Candidate must also be able to qualify / operate a forklift, (training will be provided). Monitor Boeing and Customer operational obligations in accordance with the Contract SOW. Aggregate and review required company reports, that would be used as performance reports provided to the USAF. Track and monitor aircraft repairable parts returned by the customer/ by Suppliers. In coordination with the USAF, identify and resolve any contractual customers' inventory discrepancies. Follow up with freight forwarder on documentation. Examples, commercial invoice, Shipper’s Letter of Instructions, specific letters, etc. Follow up with freight forwarder until the arrival of parts to the warehouse as well as dispatch of parts from the warehouse to freight forwarder. Prepare special documents to get approval for shipping any hazardous materials that needs prior approvals. Work will include flexible shifts and will also require to respond during after-hours, weekends, and holidays. Researches, identifies and resolves customer supply support system inventory discrepancies. Investigates total platform vehicle demand management, replenishment and electronic data systems. Monitors logistics system performance. Solicits customer feedback and takes action to improve satisfaction with company services Manages field office resources.

Requirements

Minimum 5 years of experience with inventory management or supply chain management processes and techniques.
Experienced in use and application of Microsoft Suite.
Flexibility to work morning/evening/night/weekend/holiday shifts at any given notice.
At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.

Nice To Haves

Previous experience executing Very Important Person aircraft mission requirements.
Working knowledge of GOLD or other ERP/MRP Systems (SAP, etc.).
Previous experience reading and interpreting Technical Publications of aircraft maintenance and parts manuals, engineering drawings is preferred

Responsibilities

Logistic support includes management of parts covered by the Contract, inventory control, stock management, packaging and transportation, and import and export documentation control.
Develop an understanding of customer's culture and business strategies as well as create, maintain and advance customer relationships.
Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, requirements, etc.
Maintain and update parts data using Boeing information systems that distribute materials management information to required recipients.
Qualify / operate a forklift, (training will be provided).
Monitor Boeing and Customer operational obligations in accordance with the Contract SOW.
Aggregate and review required company reports, that would be used as performance reports provided to the USAF.
Track and monitor aircraft repairable parts returned by the customer/ by Suppliers.
In coordination with the USAF, identify and resolve any contractual customers' inventory discrepancies.
Follow up with freight forwarder on documentation.
Follow up with freight forwarder until the arrival of parts to the warehouse as well as dispatch of parts from the warehouse to freight forwarder.
Prepare special documents to get approval for shipping any hazardous materials that needs prior approvals.
Researches, identifies and resolves customer supply support system inventory discrepancies.
Investigates total platform vehicle demand management, replenishment and electronic data systems.
Monitors logistics system performance.
Solicits customer feedback and takes action to improve satisfaction with company services
Manages field office resources.

Benefits

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.

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