Buyer - Accounts Receivable Manager

Copart•Dallas, TX

About The Position

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Buyer Accounts Receivable Manager oversees the company’s buyer-facing accounts receivable operations, including buyer collections, payment application oversight, buyer account support, credit exposure monitoring, and administration of the advanced funding program. This role leads the team responsible for responding to buyer account inquiries, managing delinquent accounts, ensuring accurate application of payments, and maintaining appropriate controls over buyer credit exposure. The Buyer Accounts Receivable Manager also serves as the escalation point for complex buyer account issues and supports compliance, audit, and legal inquiries related to buyer financial activity. The team supports thousands of buyer accounts and processes thousands of buyer interactions and payments each month, requiring strong operational oversight and disciplined financial controls.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
5+ years of experience in accounts receivable, credit, collections, or financial operations.
Experience managing teams in a high-volume transactional environment.
Experience managing customer-facing financial operations.
Strong understanding of accounts receivable processes and financial controls.
Ability to manage high-volume operational workflows.
Strong escalation management and problem-solving skills.
Ability to collaborate across Finance, Operations, Legal, and Technology teams.

Responsibilities

Buyer Accounts Receivable Operations Oversee daily buyer accounts receivable activities, including collections, payment application oversight, and account reconciliation.
Monitor delinquency trends and ensure timely collection of buyer balances.
Ensure buyer payments are applied accurately and consistently with company policies.
Buyer Account Support Lead the team responsible for responding to buyer inquiries related to invoices, payments, account balances, and account status.
Oversee the timely resolution of buyer questions received through phone, email, and ticketing systems.
Advanced Funding Program Oversight Oversee administration of the company’s advanced funding program.
Monitor funding activity and ensure transactions comply with program guidelines and exposure limits.
Identify and escalate situations that could create financial risk.
Credit Exposure Management Monitor buyer credit exposure and enforce established credit policies.
Review accounts that present elevated risk and take appropriate action to protect the company.
Escalation Management Serve as the escalation point for complex buyer account issues that cannot be resolved by frontline staff.
Coordinate with Finance, Operations, Legal, and other internal teams to resolve disputes or account discrepancies.
Team Leadership Manage the Buyer Accounts Receivable team, including the A/R Lead and Buyer A/R clerks.
Provide coaching, performance management, and development for team members.
Maintain accountability for operational metrics including response times, collections effectiveness, and processing accuracy.
Financial Controls and Compliance Ensure Buyer A/R processes follow company financial controls and operational procedures.
Support internal audits, compliance reviews, and legal inquiries related to buyer financial activity.