Buyer 1 - Export

Jamco America Inc•Everett, WA

33d

About The Position

Proactively communicate with customers regarding orders, including price, delivery options, specifications, and quality. Work under supervision to prepare RFQ, place orders with supplier, and follow-up to insure on-time delivery to customer.

Requirements

Ability to communicate effectively, both verbal and written.
Proficiency with Microsoft Office products.
Professional with proven organizational and time management skills.
Ability to meet qualifications, common business sense, sense of teamwork.
Position requires the completion of high school, supplemented by basic job-related courses or training in a non-technical or vocational field and at least one year of international sales and/or purchasing and/or customer service experience.
Bilingual Japanese Required
Ability to read and interpret documents such a safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of employees of organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Must demonstrate concern and take actions to meet requirements and high standards of quality of both internal and external customers. Must display courtesy and sensitivity. Manage difficult situations. Meet commitments. Respond promptly to customer needs. Solicit customer feedback to improve service.

Responsibilities

Coordinate price, delivery options, specifications, quality and other customer requirements. Provide timely response to customer’s inquiries.
Maintain procurement records such as items or services purchased, costs, delivery, product quality and on time delivery performance.
Solve problems on defective or unacceptable goods or services with inspection or quality control personnel, users, vendors, and others to determine source of trouble and take corrective action.
Determine the best supplier to meet customer’s needs, and provide quotation.
Receive PO from customer and generates purchase orders.
Review / Monitor internal inventory stock if necessary.
Consult catalogue/website and confer with vendors to obtain product or services information such as price, availability, and delivery schedules.
Prepare bid requests and review bid proposals, comparing prices, specifications, and delivery date to select best value for goods required.
Prepare purchase order and send it to supplier.
Expedite delivery of goods to customers.
Obtain technical data or other information from supplier per customer’s request.
Manage suppliers for on time delivery.
Provide delivery information to customers.
Coordinate shipping arrangement and shipping instructions with forwarder, customer and Export team.
Provide commercial invoices to customers.
Work with accounting team, suppliers, and customers for any price discrepancy issues.
Coordinate with freight forwarder, supplier, inspectors, and customer for any rejected items.