Business Value Consultant

Sprout Social

1d•$160,000 - $242,000•Remote

About The Position

Sprout Social is looking to hire a Business Value Consultant for the Sales & Customer Experience team. Why join Sprout’s Sales & Customer Experience team? The Sales and Customer Experience team shapes how Sprout powers the future of customer connection for today’s most innovative brands. We sell and support the leading social media management platform for businesses, helping organizations unlock the full value of social. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact. You’ll join a high-performing, collaborative team made up of some of the brightest minds in the industry, working with iconic brands like Campbell's, Salesforce, Airbnb, and Equifax. Just as importantly, Sprout is a place where your growth matters. You’ll have the freedom to shape your career, explore new paths, and build toward what’s next, with a team that’s invested in helping you get there. What you’ll do As a Business Value Consultant, you will partner with Account Executives and Customer Success teams to drive revenue through data-backed financial insights. You will design credible ROI/TCO models, lead discovery workshops to quantify pain points, and translate findings into executive-ready narratives. Acting as a strategic advisor, you will shape deal strategy, assist in proposal structuring, and develop repeatable value assets that scale Sprout’s competitive edge across the field. Expand our business value framework, ROI, TCO, and COI calculations, and financial impact modeling to support sales engagements and success teams Support field sales training and execute scalable value-selling programs and activities Participate on the account team as a strategic partner, informing and influencing account strategy and success plans Develop on-site value discovery workshops and client presentations Support later stages of sales cycles with deal engineering, proposal build, and negotiation Establish credibility with customer executives such as CIOs, CMOs, CFOs, based on experience with IT, marketing, digital transformation, and large opex projects Package repeatable value stories, benchmarks, and templates for the broader field Lead and coordinate high-level business strategy discussions with our most strategic accounts Rapidly gain a deep understanding of the customer's industry and business model. Identify critical stakeholders and navigate decision-making processes Provide thought leadership, training, and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales and post-sales cycle What you’ll bring We are seeking a proactive, strategic Business Value Consultant (BVC) to help build drive measurable impact for our customers. In this role, you will lead high-impact consulting engagements and shape business cases that fuel sales, account expansion, and renewals. Your work will be a cornerstone of Sprout Social’s growth strategy by ensuring long-term customer success..

Requirements

4 - 7+ years of experience in consulting, value management, value engineering, or strategic sales.
Excellent consulting skillset, including discovery, analysis, modeling, communication, and project leadership skills
Experience leading workshops and/or facilitating meetings with multilevel internal and customer audiences
Experience with business case creation, analysis, quantification, and proposals

Nice To Haves

Understanding of SaaS software deal dynamics and ability to think strategically about driving software opportunities forward
Proven self-starter with the ability to take initiative and demonstrate leadership in projects or tasks
Strong drive and motivation to assume increasing responsibilities as the role evolves
Demonstrated coachability and growth mindset
Excellent executive presentation and communication skills
Proven ability to work autonomously and think creatively to solve problems
Willingness to travel up to 30% to meet with strategic customers

Responsibilities

Expand our business value framework, ROI, TCO, and COI calculations, and financial impact modeling to support sales engagements and success teams
Support field sales training and execute scalable value-selling programs and activities
Participate on the account team as a strategic partner, informing and influencing account strategy and success plans
Develop on-site value discovery workshops and client presentations
Support later stages of sales cycles with deal engineering, proposal build, and negotiation
Establish credibility with customer executives such as CIOs, CMOs, CFOs, based on experience with IT, marketing, digital transformation, and large opex projects
Package repeatable value stories, benchmarks, and templates for the broader field
Lead and coordinate high-level business strategy discussions with our most strategic accounts
Rapidly gain a deep understanding of the customer's industry and business model.
Identify critical stakeholders and navigate decision-making processes
Provide thought leadership, training, and consultative partnering with internal sales and other cross-functional customer-facing teams throughout the sales and post-sales cycle

Benefits

Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind.
Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year.
Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.