Business Transformation Lead

Truist Bank • Fort Lauderdale, FL

3d

About The Position

The Technology Execution Management Performance Office (TEMPO) supports Technology, Data, & Operations (TD&O) by coordinating core business management activities such as strategy, demand, funding, delivery, workforce, and cost management. While divisional leaders define their strategies, the Business Transformation Lead is accountable for turning those strategies into execution—shaping, launching, and scaling transformation efforts. This role partners with leaders and cross-functional teams to translate strategy into current-state assessments, target states, roadmaps, and delivery artifacts, while establishing repeatable execution playbooks. Ultimately, the role ensures disciplined delivery, dependency management, and benefits realization, enabling teams to focus on outcomes while driving enterprise-wide transformation at scale. This role partners closely with TEMPO Horizon leadership to drive product and service transformation by prioritizing initiatives, modernizing processes, and aggregating offerings into a unified product portal. It focuses on advancing maturity through automation, repeatable launch playbooks, and AI-enabled services while coaching teams and facilitating transformation initiatives. The role ensures successful adoption through change management, tracks value realization against business cases and key results, and ultimately elevates TEMPO Horizon’s CMMI maturity over time.

Requirements

• Advanced degree in a relevant field, or an equivalent combination of education and work experience.
• Nine to eleven (9-11) years progressive related experience in managing enterprise technology organizations or similar organizations combined with overall twelve years progressive related experience in project/program/portfolio management.
• Three to five years (3-5) of manager experience.
• Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables.
• Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies

Nice To Haves

• 15+ years progressive related experience in managing large, complex transformations.
• Experience at a super-regional or larger financial institution performing a similar role, either internally or as a consultant.
• Demonstrated experience in management consulting with a focus on transformation.
• Demonstrated experience in process re-engineering and automation
• Superior understanding of business and technology organization, resources, priorities, needs, and processes.
• Executive level verbal and written communication skills.
• Experience managing cross-functional teams, focused on business management or technology initiatives.
• Advanced Business Degree (MBA, MS, MA, etc.) or commensurate experience with a lens on financial acumen.
• Management consulting background preferred.
• Management of Agile & Product organizations, with preferred experience participating in product transformation.

Responsibilities

• Develop, enhance, and run ET demand process that aligns resources and activities with enterprise and technology priorities.
• Oversee and monitor the health and effectiveness of the overall ET portfolio of change, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams of internal and external resources to ensure their ability to effectively deliver appropriate project management, business analysis, business readiness, and client and teammate communications.
• Engage with various partners, including Risk partners, to ensure project review, oversight, and mitigation plans are in accordance with enterprise standards.
• Contribute to short and long-term project prioritization and planning for the overall ET portfolio and ensuring coordination of planning of initiatives in other areas.
• Establish and maintain relationships with key leaders to ensure coordination, support and buy-in of delivery plans within the assigned portfolio.
• Manage effective Organizational Change Management (OCM) to guide organizational, process, and technology change to a successful resolution by focused preparation, implementation, and follow-through of change readiness efforts for teammates.
• Provides portfolio level dashboards and executive summaries to keep leaders abreast of the health of the line of business portfolios.

Benefits

• Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
• Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
• Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees