Business Test Analyst
About The Position
Coordinates and performs testing for major system enhancements, including reviewing documents for testing, creating test matrices and executing test cases. Functions as a liaison between the operations areas and Information systems by researching technical production issues for immediate and long term resolution. May also partner/communicate with other internal/external customers/plans. Description Location: This role is remote, full time M-F 8am-5pm. What You Will Do: Prepares and reviews test data and test matrices for system changes Develops test matrices to accurately reflect changes and details expected outcome Executes test cases and evaluates test results for errors Reports problems through appropriate channels and suggests corrections for a successful implementation Utilizes internal and external software necessary to support testing and development of skills Researches and documents system problems and assists in their resolution Reviews and completes various daily reports to ensure system is performing as expected Prepares written reports and analysis, including recommendations pertaining to system functionality Utilizes internal and external applications for technical research of system issues Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications In addition, assists customers and testers with issues that arise both in production and during testing
Requirements
- High School Diploma or equivalent
- Two years of experience working in related processing support systems
Nice To Haves
- Familiar with Blue Choice and/or Healthy Blue Medicaid products and benefits
- CSR Desktop
- MHTK
- 1st pass and 2nd pass claims processing experience
Responsibilities
- Prepares and reviews test data and test matrices for system changes
- Develops test matrices to accurately reflect changes and details expected outcome
- Executes test cases and evaluates test results for errors
- Reports problems through appropriate channels and suggests corrections for a successful implementation
- Utilizes internal and external software necessary to support testing and development of skills
- Researches and documents system problems and assists in their resolution
- Reviews and completes various daily reports to ensure system is performing as expected
- Prepares written reports and analysis, including recommendations pertaining to system functionality
- Utilizes internal and external applications for technical research of system issues
- Functions as a liaison between the production operations areas, other area testers and Information Systems to facilitate communications
- Assists customers and testers with issues that arise both in production and during testing
Benefits
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave – the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and healthy lifestyle premium discount
- Tuition assistance
- Service recognition
- Incentive Plan
- Merit Plan
- Continuing education funds for additional certifications and certification renewal
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
