Business Technology Trainer

Genesys WorksJacksonville, FL
10h$25 - $33Hybrid

About The Position

The purpose of the Business Technology Trainer position is to provide relevant, engaging technical training and mentorship to incoming high school seniors, preparing them for internships with corporate partners. The Trainer is responsible for teaching and assessing student mastery in topics such as Microsoft Office, project management, data analytics, basic IT principles, cybersecurity, and artificial intelligence (AI). In this role, the Trainer will lead, motivate, and mentor 1618-year-olds to support their development into workforce-ready young professionals. The Trainer will also collaborate closely with the Program Coordinator to facilitate integrated, cross-functional sessions on essential professional skills and contribute to the refinement and development of curriculum based on established programmatic frameworks. This is a part-time, temporary position from May 4, 2026, to August 7, 2026. Weekly schedule consists of approximately 20 hours per week including instruction, curriculum preparation, student coaching, team meetings, and administrative documentation.

Requirements

  • Strong Instructional, Classroom Management & Collaboration Abilities
  • Experience and proficiency in curriculum development or the ability to take a provided framework and adapt it into lesson plans for high school students
  • Proven ability to facilitate engaging training session in both face-to-face and virtual settings, maintaining high energy and student participation in both modalities
  • Proficiency in creating a positive learning environment, clear communication of objectives, and providing timely feedback to support growth
  • Certifications, credentialing and/or college degree in a business technology-related field of study
  • Experience teaching computer skills, IT principles, foundational AI applications, and business technology OR relevant work experience as a business technology professional
  • Advanced proficiency in using Microsoft Office Suite (Outlook, PowerPoint, Excel)
  • Knowledge of or experience with basic project management, data analytics, generative AI tools (including prompting and AI ethics, and modern cybersecurity best practices
  • Knowledge of or experience with business technologies, including laptop hardware, network configuration, servers, operating systems, and information security protocols
  • Commitment to equity and inclusion
  • Effective collaboration and maintenance of a growth mindset with students from diverse cultural, economic, and ability backgrounds
  • Including, but not limited to, standing and sitting for long periods; speaking loudly and clearly; reaching, stooping, and kneeling; and fine-finger and hand manipulation in use of a computer, dry erase board, or projector.
  • The employee must have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading.

Nice To Haves

  • Heart, Humor & Commitment to Our Youth Development Mission

Responsibilities

  • Partner with leadership to adapt and develop curriculum based on provided frameworks to ensure learning objectives are met.
  • Utilize Genesys Works curriculum to teach one (1) cohort of young professionals during our 8-week summer training.
  • Collaborate cross-functionally with the Program Coordinator to facilitate integrated sessions, blending technical training with essential professional skills development to provide a holistic learning experience.
  • Deliver high-quality instruction in both in-person and online/virtual environments (Zoom/Teams), ensuring consistent engagement regardless of the platform.
  • Prepare students to enter and succeed in the corporate environment by covering subjects such as corporate structure, professional communication, presentations, customer service, and the fundamentals of project management, data analytics, information technology, cybersecurity, and AI.
  • Develop trusting relationships with our young professionals through mentoring and encouragement, providing feedback and one-on-one coaching when necessary.
  • Assign and grade student quizzes, tests, presentations, and/or demonstrations in a timely manner through our LMS system, Schoology.
  • Through weekly meetings and informal check-ins, collaborate with Genesys Works Program staff in monitoring summer training performance and provide input to support decisions regarding which students earn an internship.
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