Business Technology & Optimization Specialist
About The Position
Wharton-Smith is a company known for delivering clean water, state-of-the-art schools, fire and police stations, recreational parks, sports arenas, themed attractions and more. Do you want to make a difference when it comes to helping build communities? Are you looking to put your strong construction and support skills to use? If so, Wharton-Smith, Inc. may be the right career move for you. We are seeking an intern to fill a position in the Business Technology & Optimization Department where you will assist the team with tasks that relate to system administration, troubleshooting issues, reviewing data and helping project teams utilize each system efficiently. We offer a fast paced, challenging, and dynamic work environment that requires innovative thinking, flexibility, pride in quality of work and the ability to work as a team player.
Requirements
- Proficiency in Microsoft Office
- Excellent analytical, organizational, and problem-solving skills
- Ability to maintain a high level of accuracy
- 2+ years of experience in business analysis, business technology, systems implementation, or process improvement
- Demonstrated experience leading or supporting software implementations
- Experience gathering and documenting business and functional requirements
Nice To Haves
- Proficiency with business process mapping tools (e.g., Visio, Lucidchart, Miro)
- Familiarity with SaaS Software Evaluation & Vendor Assessments
- Requirements Gathering & Functional Specification Development
- Experience with project management tools (e.g., Monday.com, Asana, Jira)
- Experience researching, evaluating, and comparing software solutions
Responsibilities
- Partner with stakeholders to define clear business and functional requirements
- Analyze current business processes to identify inefficiencies, risks, and automation opportunities
- Research, evaluate, and compare software solutions against defined business requirements
- Lead or support system implementations from planning through go-live
- Assist with day-to-day system administration of multiple software applications
- Assist with monitoring key activities and act on issues promptly.
- Support users learning new processes through in-person and virtual learning
- Assist with creating user manuals and training material
- Work with internal resources to troubleshoot and fix issues
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
