Business Technology Analyst

RWI Logistics-posted 2 days ago
$55,000 - $60,000/Yr
Full-time • Entry Level
Fort Thomas, KY
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RWI Logistics is seeking an Entry-Level Business Technology Analyst to support supply chain and logistics operations through technology and business systems. This role is ideal for recent graduates or professionals with 0–2 years of experience interested in business analysis, IT systems, and supply chain technology. The position works cross-functionally with Operations, Sales, Finance, and external technology partners to improve operational efficiency and system performance.

  • Troubleshoot and resolve issues with business systems and applications
  • Assist in system integrations and streamline operational processes
  • Gather, document, and validate business requirements
  • Build and maintain dashboards and reports to support decision-making
  • Support Business Intelligence tools and system updates
  • Assist with implementation of new supply chain and logistics platforms
  • Create and maintain system documentation, process maps, and user guides
  • Participate in technology and business improvement projects
  • Provide occasional evening or weekend support as needed
  • Bachelor’s degree required
  • 0–2 years of professional experience (internships, co-ops, or academic projects qualify)
  • Strong analytical and problem-solving skills
  • Ability to communicate technical concepts to non-technical users
  • Ability to manage multiple priorities in a fast-paced environment
  • Microsoft Office (Excel, Word, PowerPoint)
  • Process mapping and documentation tools (Lucidchart, Visio)
  • CRM systems and project management tools
  • Degree in Business Information Systems, Supply Chain, Computer Information Systems, or related field
  • Experience or coursework in logistics, transportation, or supply chain operations
  • Familiarity with Transportation Management Systems (TMS), including MercuryGate or similar platforms
  • Exposure to programming languages such as Python, Golang, or C#
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