About The Position

In this technical internship, you’ll be part of a wider team that shapes how IT solutions are transformed to meet business challenges, ensuring we provide a world-class design and delivery experience to customers globally. You’ll get the chance to work with technical experts in their respective fields, to develop your understanding of network design, cloud architecture, contact centre and digital workplace solutions – and how these work for our customers. Through the power of deploying technical solutions, you can shape how our customers operate, provide services, and ultimately achieve their business objectives – supporting our purpose of using the power of communication to connect for good.

Requirements

  • A passion for technology and problem-solving.
  • Technical capability from your degree such as automation
  • Curiosity about how networks work and how to make them better.
  • Commercial awareness against customer market landscape
  • Strong teamwork and communication skills.
  • Willingness to learn, adapt, and embrace new challenges.
  • Natural problem-solvers, resolving issues whilst managing impact and risk
  • We expect you to demonstrate that you are proactive, can take initiative and are focused on continuing to grow and develop. We believe that collaboration is key to success, and you will be based in the office a minimum of three days a week.
  • On target for a 2.2 and in the penultimate year of a relevant STEM degree such as: Applied Computer Science/Computer Engineering/Computer Networking/ Computer Science/Cyber Security
  • All applicants will therefore need a full UK Right to Work for the duration of the scheme without this we cannot accept an application

Responsibilities

  • Opportunity to learn about the technology solutions we provide for our customers & contribute towards solutions
  • Principles of Continuous Improvement & how to apply that in an organisation
  • Networking & SD-WAN (software defined wide area network) solutions for customers
  • Set up an IT helpdesk with a Cloud voice product
  • Propose a network solution to meet a customer need
  • Process, procedures, design gold-standards
  • Customer engagement & requirements capture
  • Work with experienced Network & Voice designers
  • Collaborate with wider members of the Unit on customer solutions and designs
  • Contribute to Continuous Improvement initiatives
  • Contribute to AI & automation strategic direction
  • Contribute to Work-based projects
  • Contribute to Network, LAN/WAN, Voice, Cloud design or implementation

Benefits

  • Competitive internship salary
  • Access to BT’s early careers community, events, and networking sessions.
  • Flexible working options where possible, depending on project needs.
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