Business Tax Code Support

City of Hialeah Municipal Government•Cocoa, FL

About The Position

Under general supervision, prepares Business Tax Code Enforcement Cases that are scheduled to appear before the Special Master. Performs lien research and prepares lien documents in conjunction with the Law Department. Provides forms and general information concerning Building, Zoning and Occupational Licenses. The following illustrates examples of some of the essential duties and responsibilities of the Business Tax Code Support. There may be other essential functions, not listed below, in order to accomplish the tasks as presented by the Supervisor. The City of Hialeah Human Resources Department is committed to providing employees an exceptional work environment where through hard work, dedication, and equal opportunity for learning and personal development, employees are able to grow, flourish, and make a difference in our community. The Human Resources Department ensures compliance with Federal, State, and local laws, collective bargaining agreements, and City policies, rules and regulations. The City of Hialeah is an equal opportunity employer. There will not be any discrimination or harassment of any kind on account of age, color, race, religion, sexual orientation, national origin, disability, genetic information, marital or familial status, military service or any of the protected categories. The City of Hialeah is a drug and alcohol free employer. Welcome! Thank you for your interest in joining the City of Hialeah team. We look forward to receiving your application. At the City, we believe in hiring exceptional and talented people that will help to continue the success and expansion of our community. Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process and new postings that might interest you! Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference.

Requirements

Must possess a thorough understanding of the Business Tax Code Enforcement Program and Codification of violations to City Ordinances; ability to update and revise City of Hialeah Code or Ordinances.
Must possess considerable knowledge of Building Permitting procedures, zoning procedures, Occupational Licenses procedures.
Knowledge of permit research procedures.
Ability to tactfully handle challenging client service issues to direct clients to appropriate Departments in the City for conflict resolution.
Ability to prepare documents and reports when needed.
Must have ability to effectively communicate and interact with other employees and the public through the use of telephone and personal contact as normally defined by the ability to see, read, talk, stand, hear, hands to finger dexterity, handle, feel or operate objects, read and write English.
Physical capability to effectively use and operate various items of office equipment; such as but not limited to a personal computer, calculator, copier and fax machines.
Must have a high school diploma or G.E.D from an accredited school/institution.
Must possess a minimum of (2) two years of experience in the Business Tax Code Compliance Division of Community Development.
Must have received on-the-job training in all Divisions of Community Development.
Must be familiar with various software programs as related to Business Tax case preparation and presentations.
Must command good language skills in English and Spanish.
A combination of experience, education and training would be considered.

Responsibilities

Performs legal background research for cases brought before the Special Master.
Performs lien document research and preparation in conjunction with the Law Department.
Manages the training program for new clerks and receptionists.
Assists the lnspector(s) and Supervisor with training for new inspectors and manages the attendance and "request for time off" programs.
Answers telephone calls, greets clients, and provides forms and guidance as to issues concerning Compliance, as related to City Ordinances, Building Violations, Zoning Violations and Occupational License.
Provides copies of public record information when requested.
Schedules appointments for Inspectors, the Supervisor and the Director of Community Development concerning Business Tax Code Compliance cases.
Advises clients on the status of their licenses.
Refers complaints to assigned inspectors.
Assists the lnspector(s) and Supervisor by performing other related work as required.