Kinetic Business Systems Tech II
About The Position
About the Role: Kinetic's team of Business Systems Technicians are vital team members who represent our leading telecommunications brand that connects homeowners, small business, and carrier partners across the United States. Our team of Technicians care about technology and connecting customers to products they value. Through providing technical expertise and customer support, our Technicians create meaningful connections with customers that create long-term relationships. What You’ll Do: Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment Complete post installation tests for call processing functionality and AMA testing Coordinate central office/Network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities Perform OTDR tests and understand results Fixed Wireless Installation & Maintenance Safely operate and maintain clean and organized company service vehicle Work in both inside and outside environments Complete necessary safety training and follow safety standards and regulations You will report to the Manager of Local Operations
Requirements
- Ability to understand CLR/DLR and Engineering job packs
- Ability to perform OTDR tests and understand results
- Basic technology and math skills
- Valid driver’s license and safe driving record
- Ability to distinguish colors in use of color-coded cable.
- Ability to use equipment with maximum load capacity of 275lbs.
- Ability to lift up to 50lbs, capable of working aloft.
- Ability to successfully complete required safety training.
- Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
- Ability to respond to after hour call-outs.
- High School Degree or GED equivalent
- Associate Degree in a technical discipline and 4-6 years technical/telephony experience with 4+ years directly related to the job; or 6+ years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.
- This is a safety sensitive position.
Nice To Haves
- Certifications or training directly related to the position.
- Two-year technical degree in computers or electronics, or the equivalent in work experience
Responsibilities
- Perform routine installation, maintenance, and repair activities for network systems including voice, data, network, transport, and video equipment
- Complete post installation tests for call processing functionality and AMA testing
- Coordinate central office/Network equipment, card/SFP insertions, translations, fiber cross-connects and inside wiring activities
- Perform OTDR tests and understand results
- Fixed Wireless Installation & Maintenance
- Safely operate and maintain clean and organized company service vehicle
- Work in both inside and outside environments
- Complete necessary safety training and follow safety standards and regulations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
