Business Systems Solution Architect

Clover Health

8h • $130,000 - $150,000 • Remote

About The Position

The Business Systems Solutions Architect is a strategic technical leader responsible for designing, optimizing, and scaling Clover’s enterprise business systems across ERP, EPM, CRM, CMS, and related applications. This role partners with business teams to translate complex business processes into robust, secure, and scalable technical solutions. The Solutions Architect drives standardization, automation, and systems alignment across the organization while ensuring strong data integrity, compliance, and operational efficiency.

Requirements

• You demonstrate strong understanding of enterprise application dependencies, integrations, and API capabilities.
• You have excellent communication (oral and written) and attention to detail
• You have the ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• You have strong analytical and problem-solving skills.
• You are able to adapt to changing business needs and requirements.
• You have experience troubleshooting and resolving both user and system related issues.
• You have a Bachelor’s degree in Information Systems, Computer Science, Business or related field.
• You have 5–8+ years in business systems, solutions architecture, or technical consulting.
• You have a proven track record of implementing cross-system improvements.
• You have experience owning system design for a company or large program.
• You have a strong project and task management skills.
• You have advanced Excel and Advanced SQL Query experience.

Responsibilities

• Evaluate end-to-end workflows across ERP, EPM, CRM, CMS platforms and associated applications by working with cross functional business teams to identify automation opportunities and optimize performance.
• Act as a partner with cross-functional IT teams and stakeholder leaders, ensuring systems and processes align with evolving business priorities - including the organization's AI strategy.
• Redesign and standardize processes to increase accuracy, reduce cycle times, and improve end-user experience.
• Lead and administer planning, testing, and deployment of new features and technologies to ensure smooth adoption and minimal business disruption.
• Be responsible for change management documentation and application standardized training.
• Prioritize and administer enhancement requests based on strategic value, data-driven impact, and resource availability.
• Manage competing deadlines with structured project management practices.
• Ensure seamless operation of data integrations, monitoring daily data flows and proactively mitigating disruptions.
• Serve as the escalation point for complex system issues, coordinating resolution with internal technical and business teams and external vendors.
• Lead application releases, validations, configurations, upgrades, and issue resolution.
• Serve as application administrator for supported business applications and troubleshooting.
• Translate SOX requirements into tangible tech solutions, making compliance more efficient, continuous, while reducing costs and risk.

Benefits

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level