Business Systems Intern

Tessera • Bremerton, WA

14d • Onsite

About The Position

Join Tessera and make a difference! Tessera is: A national leader in employing individuals with disabilities and veterans. Composed of a dynamic, growing team of social entrepreneurs. Operating self-sustaining businesses across 15 states and in the District of Columbia, workforce of over 1,700 employees. Dedicated to delivering an exceptional customer experience to our customers. Committed to offering an outstanding employee support and development program. Tessera’s Bremerton, Washington, Home Office supports nationwide operations with a team of highly trained and motivated professionals in finance, human resources, vocational and workforce development, information systems, strategy, business development, communications, marketing, quality, safety, learning, and more. As a Business Systems Intern, you'll… The Business Systems Intern will support required project work and supporting Tessera technology requirements. Including supporting our cyber readiness efforts, application rollout and support with our Maximo work management system, and process improvement with our Workday HR/Financial cloud SaaS solution. Participate with the Network and Security Administration for Tessera. Your role is to observe and learn our processes bringing creative thoughts with the intent of providing a different perspective or approach. Participate with the Workday Team as part of an Application Support role. Understand what Tessera uses Workday for and assist with ongoing projects. The candidate will walk away with basic skills supporting the various modules of Workday that Tessera has deployed. Application support skills are part of SAS (Software as a Service) environment and will be developed as part of this rotation. Participate with the IBM Maximo Team as part of an Application Development role. The intern will be part of a team that is continually improving our implementation of this work management tool and see how it supports our technicians in the field. If the intern has the necessary skills, they may be asked to assist with some of the projects this team has underway. Application development, supporting real work environments, will be developed as part of this rotation. Participate with the End User Support team to see how Tessera delivers outstanding customer service to our end users across all technologies. Including but not necessarily limited to, how we manage the workflow to provide timely support. The intern will gain experience working with end users directly as a member of this team. Customer Service Skills will be developed supporting technology as part of this rotation. In addition, there will be other interns as part of the program, and group activities will be made available. Work on a collaborative intern cohort team project. Maintain a professional and positive attitude. Attend intern team meetings and trainings. All Other Duties as Assigned You'd make an excellent Business Systems Intern if you: Consider yourself a people person. Love working on collaborative teams. Are dedicated to internal and external customer service. Take pride in your work. Are drawn to serving others and want to challenge yourself through mission-driven work.

Requirements

• Consider yourself a people person.
• Love working on collaborative teams.
• Are dedicated to internal and external customer service.
• Take pride in your work.
• Are drawn to serving others and want to challenge yourself through mission-driven work.
• Preferably in process of obtaining a BA/BS in Computer Science or similar field.
• Strong analytical, communication, negotiation and interpersonal skills.
• Ability to solve problems, embrace change, and work independently.
• Proficient with Microsoft Office applications.
• A valid state driver’s license is preferred with the ability to obtain and maintain coverage by Tessera’s insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id .
• Must be able to obtain and maintain applicable security clearances and installation access.
• A background check and E-Verify will be conducted for this position.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id .

Responsibilities

• Support required project work and supporting Tessera technology requirements.
• Support cyber readiness efforts.
• Application rollout and support with our Maximo work management system.
• Process improvement with our Workday HR/Financial cloud SaaS solution.
• Participate with the Network and Security Administration for Tessera.
• Observe and learn our processes bringing creative thoughts with the intent of providing a different perspective or approach.
• Participate with the Workday Team as part of an Application Support role.
• Understand what Tessera uses Workday for and assist with ongoing projects.
• Participate with the IBM Maximo Team as part of an Application Development role.
• Be part of a team that is continually improving our implementation of this work management tool and see how it supports our technicians in the field.
• Assist with some of the projects this team has underway.
• Participate with the End User Support team to see how Tessera delivers outstanding customer service to our end users across all technologies.
• Work on a collaborative intern cohort team project.
• Maintain a professional and positive attitude.
• Attend intern team meetings and trainings.
• All Other Duties as Assigned

Benefits

• Paid federal holidays and paid sick leave on a pro-rata basis, based on number of hours worked
• Professional development, certifications, and training opportunities
• Employee Assistance Program (EAP)
• An engaging wellness program including an on-site gym

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Number of Employees: 251-500 employees