Business Systems Engineer - CRM Specialist

Groome Industrial Service Group•Council Bluffs, IA

57d•$80,000 - $100,000

About The Position

Groome Industrial Service Group is a growing company headquartered in Denville, NJ, providing specialty maintenance services nationwide for several industries including natural gas-fired power generation, shipping, manufacturing, pharmaceutical and aerospace. This position will be reporting into our Council Bluffs Iowa office. Reporting to the Director of IT, the ideal candidate will be a hands-on specialist to lead the design and build of our Dynamics 365 Sales environment from the ground up, shaping a brand-new implementation that includes entity structures, forms and views, business process flows (BPFs), and an intuitive, efficient UI/UX for the core sales platform. Why work for Groome Industrial Service Group? Health and Safety is our #1 priority 24/7/365! Competitive wages - the salary range for this position is $80,000 - $100,000 per year. Paid time off, comprehensive health benefits coverage after 60 days of full-time employment. 401(k) after the eligibility period with company matching component. Opportunities for growth and development in your career. Positive and safe work environments.

Requirements

University degree in Computer Science, Information Technology, Information Systems, or relevant field or equivalent experience and certifications
2+ years experience with Microsoft Power Platform, including Power Automate, Dynamics 365 model-driven apps (forms and views), and Dataverse
Experience with building, maintaining, and supporting workflows that support sales processes
Excellent written and verbal communication skills
Ability to work independently and collaboratively in a fast-paced environment.
Some travel maybe required to gather an understanding of existing business processes or facilitate project implementations

Nice To Haves

Preference given to Dynamics 365 certification holders

Responsibilities

Develop, configure, and customize Dynamics 365 Sales entities, forms, views, and dashboards.
Design and implement Business Process Flows (BPFs) to support streamlined sales processes.
Enhance UI/UX using out-of-the-box tools and low-code components.
Implement business rules and conditional logic for form behavior.
Collaborate with Business Analysts to translate requirements into technical solutions.
Document configurations and provide knowledge transfer to internal teams.
Stay current with Dynamics 365 and Power Platform updates and best practices.
Contributing to and leading ad hoc projects, as necessary and assigned by your manager.