Business Systems Consultant

FIS

1d • Hybrid

About The Position

Position is only open to work in the Columbus, GA office. Candidates must currently live locally in the area to be considered. Candidates in Columbus will work a Hybrid work model of up to 3 days in office. As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS? Summary of This Role Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications. Job Specific Responsibilities This Role functions as a liaison among internal and external clients as well as internal Software Engineers, Business partners, and leadership. A Business Analyst would be assigned multiple projects submitted by existing clients on the TS1 and TS2 platform. This business analyst role will act as a solution architect to facilitate a solution that involves multiple areas. This role will also clarify requirements with the client and confirm solution internally. This is accomplished through working with team members as well as other groups within the company, and the clients on the banks side. There are times where the BA hosting meetings both virtually and in person would be required to facilitate reviews and requirements gathering.

Requirements

• Minimum Qualifications
• Bachelor's Degree Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree
• Typically Minimum 8+ Years Relevant Exp
• Professional experience working with end-users to meet business needs

Nice To Haves

• Typically Minimum 8+ Years Relevant Exp
• Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs
• Working towards a Certified Business Analysis Professional (CBAP)
• Previous TSYS Experience is highly preferred

Responsibilities

• Acts in a liaison capacity with other departments, divisions and organizations, and between client end-users, programmers and test analysts.
• Understands client's strategic needs (profitability) and develops high-level client relationships and confidence in the solutions to their automation needs.
• Provides Subject Matter Expert (SME) advice and experience to clients and management for client initiated requests.
• Leverages expert knowledge of the complex nature of the client's business to recommend changes to existing systems or external vendor systems.
• Consults with management to identify, define, and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage formatting, security requirements and levels of systems access.
• Maintains communication with end-users and reviews other Business Analysts' feedback to ensure systems continually meet the client's expectations.
• Analyzes complex/escalated problems/issues (complexity varies based on data requirements and business specifications) and offers alternative business solutions.
• Leads meetings and discussions.
• Makes recommendations which have significant impact on the technical aspects of projects and programs.
• Provides strategic guidance and expertise to analyze, interpret, develop and implement intricate business specifications and logical flowcharts that include features and functions from which programmers can create complex technical specifications.
• Leverages system or module knowledge in the design of system screens and database structures.
• Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support to resolve potential issues that may cross multiple systems and affect the business process.
• Tracks application incidents to ensure a successful conclusion for internal and external clients.
• Identifies system impact of changes in the business, user needs, external business environment and operating systems.
• As highest-level technical business expert, provides both internal and external consulting services.
• Plans, conducts and directs research and/or development work on complex projects necessitating the origination and application of new and unique approaches.
• As the SME, reviews and advises on documentation for client training and documentation for installation of systems and their upgrades; universally understood procedures for permanent records; post-implementation problems and revision requests; procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Provides expert advice; maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Provides in-depth analysis and recommends best practices when supporting testing/planning/validation by clarifying the intended functionality.
• Uses experience and expertise to ensure complex issues do not hinder a successful implementation.
• Assigns project work to the Business Analyst(s) frequently.
• Plans development efforts on large/small projects, and may act as a Project Manager.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Maintains software deployment plans and communicates these plans to the user community and ensures that users are apprised of any anticipated deviation from schedules.

Benefits

• A career at FIS is more than just a job. It’s the change to shape the future of fintech.
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees