Business Systems Analyst

Berkshire Hathaway Specialty Insurance•Boston, MA

5h•$80,000 - $115,000

About The Position

Berkshire Hathaway Specialty Insurance (BHSI) has an exciting opportunity for a Business Systems Analyst within the Policy IT team, who will be accountable for understanding the business requirements, system processing implications and data needs for policy administration systems in our organization. The role will partner with both Business leaders and IT resources to translate business needs into system requirements and technical specifications. This role will require you to work together with team members to deliver the products that meet and/or exceed our business customer expectations within the policy vertical.

Requirements

3 to 6 years’ experience working in the commercial insurance domain, or equivalent related experience and/or training.
2 years’ experience working with an insurance policy platform (Duck Creek, Guidewire, Majesco, Insurity, OneShield applications, etc.).
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, subject matter experts and vendor resources.
Ability to multi-task in a fast-paced environment.
Hands on style with strong problem-solving abilities and a keen attention to detail.
Quick learner with ability to adapt to changing environment and strong customer service orientation.

Responsibilities

Engage with business partners to elicit requirements using interviews, documentation analysis, requirements, and workshops.
Develop business requirement documentation, use cases, mockup dashboard designs and workflow diagrams.
Organize information gathered from multiple sources, reconcile conflicts and present information in a manner that business customers can review and approve.
Participate in project meetings with both business and technology teams.
Coordinate efforts to gather requirements for multiple initiatives simultaneously.
Work with teams that are geographically dispersed and comprised of all disciplines, such as architects, business analysts, developers and testers.
Provide periodic status updates to the stakeholders and escalate issues/risks on time.
Engage in the development and execution of testing plans, document, and triage issues.
Identify areas and make recommendations for process improvements.