Business Systems Analyst

Angle Health•San Francisco, CA

2d•$85,000 - $100,000

About The Position

Changing Healthcare For Good At Angle Health, we believe the healthcare system should be accessible, transparent, and easy to navigate. As an AI-native, integrated healthcare company, we are replacing legacy systems with modern infrastructure to deliver members and patients the care they need when they need it. If you want to build the future of healthcare, we'd love for you to join us. The Role The Business Systems Analyst is a strategic partner responsible for shaping the technology and process architecture that drives business performance. In this role, you will own key decisions around system design, process improvements, and user experience enhancements. You will partner closely with business stakeholders, technical teams, and vendors to design, implement, and refine tools and processes that are scalable, efficient, and user-friendly. This role combines analytical rigor, strategic thinking, and product-focused design skills, including wireframing and UX/CX improvements, along with understanding of cloud-based infrastructure, to deliver solutions that align with organizational goals.

Requirements

3-5 years of experience as a business analyst; preferably in healthcare, insurance, digital health, employer benefits, and other related industries
Experience with software integration, system integration, and technologies used including SQL queries, APIs, sFTP, etc.
Strong design and user experience skills, with proficiency in tools such as Figma, Balsamiq, or similar for creating wireframes, mockups, and process flows.
Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity
Creative curiosity and pragmatic innovation; understand current state and envision a path of improvement

Nice To Haves

Experience with Jira and Zendesk is a plus
Experience with Javascript or other scripting language is a plus

Responsibilities

Lead business and technical architectural decision-making for critical business processes and systems, ensuring scalable and sustainable solutions.
Lead strategic initiatives to revamp and improve the end-to-end user experience for internal and external stakeholders.
Serve as a product-owner-style partner, eliciting business-level requirements, articulating system vision with wireframes, process diagrams, etc as needed, collaborating with technical resources to design, build, test, and launch solutions
Collaborate with cross-functional teams to identify, design, and implement technology solutions that support business strategy.
Analyze business processes to identify opportunities for strategic improvements and operational efficiency.
Develop and maintain documentation for systems architecture, workflows, and design decisions for both technical and business audiences.
Coordinate with vendors and internal technology teams to ensure alignment on system functionality, enhancements, and support.
Apply data analysis and metrics to inform strategic decisions, measure impact, and drive continuous improvement.
Communicate effectively with stakeholders, leveraging meetings, documentation, and digital collaboration tools.
Lead other initiatives and strategic projects as assigned.

Benefits

Competitive annual salary
100% company-paid comprehensive health, vision & dental insurance for you and your dependents
Supplemental Life, AD&D and Short-Term Disability coverage options
Discretionary time off
Opportunity for rapid career progression
Relocation assistance (if relocation is required)
3 months of paid parental leave and flexible return to work policy (after 12 months of employment)
Work-from-home stipend for remote employees
401(k) account
Other benefits are coming soon!