Business Systems Analyst PA-BAS_Q1_003

SS&C Technologies•Kansas City, MO

19h

About The Position

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Business Applications Analyst Business Applications Analysts assist with various support and/or project tasks with supervision from senior team members. They are a resource to all Business Processing Outsourcing (BPO) clients, internal and remote, for day-to-day support of all SS&C developed Desktop applications. The Business Applications Analyst is also involved in various projects and is typically responsible for the tasks associated with a single phase on a project or general tasks throughout all phases of a single project. Duties may include gathering and documenting customer requirements, participate in writing and executing test scripts, documenting and delivering various forms of project communications, and contributing to the development of training/support materials. Business Applications Analysts also research and collect material information required for basic analysis and problem solving. For non-routine problems/issues, Business Applications Analysts will seek advice and assistance from a more experienced analyst or project lead. The following points are valid for all Analysts’ positions. Daily support of more than 20 Desktop Applications used in SS&C BPO Maintain communication between SS&C and remote clients Maintain communication between SS&C Data Centers & Network Services and all clients Application version upgrade testing and implementation PC operating system upgrade testing and implementation Test and implement new products Research and review application problems in the SS&C BPO Research and review application problems at remote sights Assist Corporate Support Staff with projects Process setup & modification for BPO clients Process setup & modification for remote clients Assist any of the remote clients with the SS&C applications they run Assist any of the remote clients with Chorus BPM related connectivity issues Assist Chorus BPM Data Center with projects for internal and remote clients Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Responsibilities

Assist with various support and/or project tasks with supervision from senior team members.
Resource to all Business Processing Outsourcing (BPO) clients, internal and remote, for day-to-day support of all SS&C developed Desktop applications.
Involved in various projects and is typically responsible for the tasks associated with a single phase on a project or general tasks throughout all phases of a single project.
Duties may include gathering and documenting customer requirements, participate in writing and executing test scripts, documenting and delivering various forms of project communications, and contributing to the development of training/support materials.
Research and collect material information required for basic analysis and problem solving.
Daily support of more than 20 Desktop Applications used in SS&C BPO
Maintain communication between SS&C and remote clients
Maintain communication between SS&C Data Centers & Network Services and all clients
Application version upgrade testing and implementation
PC operating system upgrade testing and implementation
Test and implement new products
Research and review application problems in the SS&C BPO
Research and review application problems at remote sights
Assist Corporate Support Staff with projects
Process setup & modification for BPO clients
Process setup & modification for remote clients
Assist any of the remote clients with the SS&C applications they run
Assist any of the remote clients with Chorus BPM related connectivity issues
Assist Chorus BPM Data Center with projects for internal and remote clients