Business Systems Analyst - Support Services

Cambia Health • Portland, OR

29d • Hybrid

About The Position

Every day, Cambia's Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives - all in service of making our members' health journeys easier. If you're a motivated and experienced Business Systems Professional looking to make a difference in the healthcare industry, apply for this exciting opportunity today!

Requirements

• Bachelor's degree in Mathematics, Business Administration, or related fields
• One year experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired
• Experience with a business area that is supported by this position is required
• Equivalent combination of education and experience
• Demonstrated ability to develop general and detailed functional requirements.
• Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing.
• Ability to facilitate and carry out system configuration decisions.
• Ability to facilitate communication between technical and business staff with the goal of finding the best solutions to meet the business requirements of various projects.
• Ability to work in a team environment along with the self-motivation to work independently Demonstrated ability to tolerate and manage ambiguity.
• Proven analytical skills.
• Proven communication skills with an ability to be both clear and concise.

Nice To Haves

• Business requirements
• System Design
• Process Modeling
• Project Planning (SR)
• Handle ambiguity
• Analytical/Critical Thinking Skills
• Facets (Strong Preferred)
• Priority Setting
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired

Responsibilities

• Accountable for functional system design and configuration
• Write and execute ad-hoc reports and queries.
• Conduct unit testing, user acceptance testing and end-to-end testing for of configuration along with regression testing of fixes, enhancements, and system upgrades.
• Perform post implementation quality assurance, troubleshooting and issue resolution.
• Respond to customer inquiries regarding system functionality, modification, and status of issue resolution.
• Review, analyze and resolve sustainment issues associated with systems and/or processes.
• Develop scripts that move data or update data in a manner that replicates online functionality.
• Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements.
• Assist, when appropriate, in the training and communication of system changes for end-users and other impacted staff
• Schedules, organizes, and prioritizes work to ensure timely completion of all work simultaneously assigned or in progress.
• Acts as a liaison between the business areas and our DTS counterparts
• software changes to front-line staff, management, and consumers of those systems.

Benefits

• Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees