Business Systems Analyst

MassMutual Financial Group•Springfield, MA

40d

About The Position

The MassMutual Annuity & DI Migration Team is looking to transform our Annuity & DI Platform landscape. Do you want to be part of a culture of collaboration and inclusion and also have fun while making an impact? If this sounds like a fit, we're looking to hire a Business Systems Analyst to join our ETX Platform Transformation team. Why we need you. We're growing and our clients deserve the best. As a business systems analyst you'll have an opportunity to be part of a dynamic work group, and be responsible for eliciting business requirements, performing gap analyses for business capabilities, understanding of technical dependencies, and helping to envision creative solutions to both business and technical challenges. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The candidate will be responsible for soliciting and documenting Migration business requirements, understanding of technical dependencies, and helping to envision creative solutions to both business and technical challenges. Candidate must be extremely team-oriented and possess excellent written, verbal, communication and problem solving skills. Candidate must be a self starter and comfortable working autonomously and with ambiguity

Requirements

4+ years of experience in a business systems analysis role
2+ years of experience as a technical liaison between business partners, industry vendors, and distribution partners
1+ years of experience in Annuity/Life/Disability/Long-Term Care Insurance experience

Nice To Haves

Bachelor's degree or equivalent experience
Experience of soliciting, drafting business requirements, and can perform requirements management planning for large scale projects
Ability to work in a collaborative environment and can work on multiple different assignments at once
Ability to own and drive business analysis of a project and can lead business analysis across multiple parallel initiatives
6+ years of experience in a business systems analysis role
4+ years of experience as a technical liaison between business partners, industry vendors, and distribution partners
2+ years of experience in Annuity/Life/Disability/Long-Term Care Insurance experience
Ability to brainstorm and research/resolve issues creatively to meet the project objectives and long-term strategy
Previous experience with working with Product, Distribution, and Policy Administration Systems and Operational support team
Provide project support on an as needed basis to help set direction based on customer/agent experience as well as internal system capabilities
Ability to consult internally to help initiatives set direction regarding future capabilities
Ability to represent as a leader in both a business and technology capacity
High organized, collaborative individual

Responsibilities

Facilitate, and document business system requirements (functional & non-functional)
Negotiate and influence business system requirements direction
Lead/consult on escalated support issues and root cause analysis
Coordination with Product, Distribution, Accounting, Operations, and ETX technology groups, and partners
Works very closely with Product, Tech Leads, and Architecture
Analyze and decompose business rules
Assist other team members (Business, and Technology) with understanding the business system requirements
Ability to operates independently on multiple project tasks and deliver in a fast paced environment for complex projects.
Participate in all phases of project planning, development, and testing

Benefits

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits.
At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume