Business Systems Analyst

Stony Brook University•Town of Brookhaven, NY

12d

About The Position

The Business Systems Analyst serves as a key liaison between functional and technical teams, driving strategic system improvements, compliance, and operational efficiency within financial aid technology. This role integrates business process analysis, systems development, and regulatory compliance to ensure seamless financial aid administration. The analyst provides technical expertise, workflow optimization, and cross-functional collaboration to enhance financial aid system performance and user experience.

Requirements

Bachelor’s degree (foreign equivalent or higher).
Three (3) years of full-time professional administrative experience.
Proficiency in MS Word, Outlook, and Excel.
Experience designing and documenting workflows.
Ability to analyze and document complex business processes.

Nice To Haves

Advanced degree (foreign equivalent or higher) in business, technology, or finance.
Expertise in PeopleSoft Campus Solutions, especially financial aid modules.
SQL and PS Query proficiency for data analysis.
Experience with external system integrations or third-party application interfaces.
Ability to translate user needs into functional system designs.
Experience working in higher education financial aid operations.

Responsibilities

Provide daily system support for financial aid operations, troubleshooting production issues.
Ensure efficient utilization of PeopleSoft Campus Solutions and other financial aid systems.
Maintain system security, configurations, and access controls.
Implement data integrity protocols and quality assurance standards.
Conduct gap analysis to identify inefficiencies and optimize financial aid processes.
Design and document functional workflows, re-engineering business processes based on evolving regulations.
Facilitate process improvement initiatives aligned with institutional goals.
Translate end-user needs into actionable system enhancements and automation strategies.
Oversee data exchanges with internal and external partners, ensuring compliance with federal and state regulations.
Facilitate and maintain data security integration.
Act as liaison between business units and IT, translating technical concepts into functional solutions.
Support system-related projects, upgrades, and implementations, including testing and validation phases.
Facilitate training and knowledge-sharing for staff across departments.
Generate and maintain financial aid reports, tracking system performance and compliance.
Collaborate with finance and enrollment teams on data analytics to drive strategic decision-making.
Other duties or projects as assigned as appropriate to rank and departmental mission.