Business Systems Analyst (hybrid) 1450616

Cisco

8d•$92,000 - $123,800•Hybrid

About The Position

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology. Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform focused on hardware, software subscription, and services by using the power of data. At Cisco Commerce, business analysts create the next-generation CPQ (Configure Price and Quote) Software solutions that handles 50 billion dollars of Cisco revenue. Our solutions handle massive data with multiple flows. We need our solution analysts to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating and solving issues together to empower our customers and partners. When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver outstanding business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and cross-functional teams. Your Impact As a Business Systems Analyst, you will develop scalable futuristic solutions and system architecture to address new business models and business challenges and help drive digital transformation. You will collaborate on multi-functional projects to identify areas for improvement. You will analyze internal processes, data, and problems and identify benefits from enabling new capabilities by using unique & emerging digital and cloud technologies. You are a problem solver at heart, going all in on challenges to deliver ground-breaking solutions for your stakeholders and teammates. You are considered a go-to person for solving business problems and managing daily operations with the most efficient and innovative solutions. You are a team member who should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology, tools, and processes. As a result, you have a winning record of improving the systems and techniques with out-of-the-box thinking to deliver unprecedented operational efficiencies and productivity savings. You thrive in a fast-paced agile development environment and are passionate about customer success.

Requirements

Must have 5+ years IT experience with a BS degree in computer science or related field.
Familiar with Requirements tracking, backlog grooming, and requirements prioritization processes across multiple IT/Business partners.
Process and systems background with knowledge and experience in agile project methodologies
Have strong exposure to SaaS and HaaS business models
Outstanding analytical thinking and problem-solving skills
Ability to write detailed User Stories
Basic data analysis skills, MongoDB/ Oracle knowledge is a plus

Nice To Haves

Basic understanding of rule engines
Familiarity with any CPQ platform
Business analysis certifications is a plus
Working knowledge of AI
Strong presentation and communication skills
Self-starter who can work both independently and multi-functionally

Responsibilities

Develop solutions to address complex problems.
Implement new features in a highly collaborative environment with product managers, UI/UX specialists, and software engineers.
Work closely with Scrum Master, Product Owner, and global delivery teams to drive and be a key contributor to Project releases and sprint payloads.
Collaborate cross-functionally with other IT teams to implement a coordinated digital experience.
Identify Offer configuration area gaps and challenges; translate these into a transformation strategy and roadmap and orchestrate end-to-end solutions.
A strategic partner to the business and other commerce cross tracks, with a deep understanding of their processes and act as a strategic consultant on their business system’s needs.
Work with all business partners to understand the requirements and provide robust solution architecture for Commerce Configure, Price, Quote and Ordering processes.
Work on strategic programs to help enable the desired business outcomes. Work on multiple projects and partner with peers across the Cisco business units.
Identify the business impacts, perform process analysis, detail the solution design user stories, and conduct functional testing. Manage effective communication between partners and multi-functional teams. Work with engineering teams in building, testing, and implementing the capabilities.
Conduct solution reviews, user demos, and walkthroughs with the business partners and engineering teams.